went to ikea today. well, it was marginally better than the absolute hell it is at weekends. there was a woman going up and down the queues asking if anyone would like to participate in a customer service survey - in two weeks time! clever - when the irritation has faded. we bought two full service (ha!) items - no idea why they are called "full service" as they still come flat packed and you have to assemble them yourself. only difference appeared to be the 40min wait while they got them out from stock. this is after you have paid.
so why keep going back? well i'm not aware of a competitor who offers the same choice and quality for such reasonable prices. sigh.
IMO - the answer is NO! what do others think?
feel much better now...