I've worked for this family for around 5 months now since April (2022).
It's a strange one because Ive encountered more problems with the parents, than I have done with the children themselves.
Im not going into to much details as I don't want it to be identifiable:
- Consistently late home
- Ive heard from the kids unkind comments they've made about me when I was not there. Such as me being 'stupid'
- Received feedback today saying I need to 'encourage activity and healthy eating' - Not even them as parents can encourage the older one to be active, just last week her dad had to shout at her to go on a walk and she still wasn't phased and argued back, it was me who was able to to convince her. However I receive feedback online to do something not even her parents can.
- Apparently Ive been giving them 'sugary food' which Im confused about because I haven't. I feed them the same things they're parents do, and what is provided.
- They also don't talk to me personally so I'm not able to defend myself or explain anything, instead she writes comments online.
- My last shift I spent hours trying to remove nits from her daughters hair, and also combing the other daughters hair which is severely matted due to them not doing it ever. I get no thanks or mention of it, just a negative feedback email this morning.
If it wasn't for me really loving the kids I would find it much easier to leave, but Ive found myself constantly pushing through for them.
What do you suggest I do
Thanks