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VISA SCAM WARNING

6 replies

popsycal · 12/11/2004 11:05

dh sent me this via email which had been forwarded to him:

Visa and MasterCard Scam. A friend was called on the telephone this week from 'VISA' and I was called on Thursday from 'MasterCard'.

It worked like this: Person calling says, 'this is Carl Patterson (any name) and I'm calling from the Security and Fraud Department at VISA.
My Badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. Did you purchase an Anti-Telemarketing Company a device/any expensive item, for £497.99 from a marketing company based in (any town?)

When you say 'No'. The caller continues with, 'Then we will be issuing a credit to your Account. This is a company we have been watching and the charges range from £297 To £497, just under the £500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (they give you your address), is that correct?'
You say, 'Yes'. The caller continues . . 'I will be starting a fraud investigation. If you have any questions, you should call the 0800
number listed on your card and ask for Security. You will need to refer to this
Control number. They then give you a 6-digit number. 'Do you need me to read it again?'
Caller then says he 'needs to verify you are in possession of your card' (this is where the scam takes place as up until now they have
requested nothing!). They then ask you to turn your card over.

There are 7numbers; the first 4 are 1234 (or whatever, as they have your number anyway).

The next 3 are the security numbers that verify that you are in possession of the card' (these are the numbers they are really after as these are the numbers you use to make internet purchases to prove you have the card).

'Read me the 3 numbers.' When you do he says 'That is correct. I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?

Don't hesitate to call back if you do.'

You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we telephoned back
within 20 minutes to ask a question. Are we glad we did! The REAL VISA security department told us it was a scam and in the last 15 minutes a new purchase of £497.99 WAS put on our card. Long story made short.

We made a real fraud report and closed the VISA card and they are reissuing us a new number. What the scam wants is the 3-digit number
and that once the charge goes through, they keep changing every few days.

this scares me as i had a genuine fraud thing on my visa card a few months ago and the genuine visa call was very similar

I guess you ought to ask for the phone number and call them back before revealling any details

OP posts:
Freckle · 12/11/2004 11:57

Or give them a bogus 3 digit number. And then call Visa (or whoever) straight away to alert them.

pixiefish · 12/11/2004 22:49

bump

misdee · 13/11/2004 18:46

think this is a hoax. i'll just check.........

misdee · 13/11/2004 18:50

not a scam, but still

best be safe eh!!

Lou22 · 13/11/2004 19:27

the three security numbers he's on about... would they happen to be the three numbers on the back by the signature??

If so, I work at a mail order company, and as we're so small everyone is on the phones taking orders (people ring us, theres not selling) we have to take doen that code for the simple reason that those three numbers will match your card number to you at that address, it will NOT. register up if you are not in possession of your card unless you have reported it as missing. As a standard procedure for us we put the card details thru including the sec code, and post code details, and if at teh bottom of the till reciept it says 'data not matched' we don't allow the payment to go thru, and instead ring the client back just to confirm that it was them using the card and to see if ther is any problems.

99.9% of the time you are safe in doing sales and banking etc... but as we always say... we'll read back at the time of ordering the number they gave us, and if it doesn't go thru for what ever reason we normally say it's the card ending 1234, there's something wrong with teh ... (whatever reason)

popsycal · 15/11/2004 20:09

so is it true or not?
i am lost
or did someone make it all up?
never mind

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