Every District Health Authority should have a Maternity Services Liaison Committee - in fact, a quick google of same brings up a raft of hospitals asking for parents to sit on their committees to improve maternity services.
Because that's what they're for - women who've had babies at the hospital feed back their experiences through the committees and those experiences inform new guidelines and standards of care.
One problem these committees face is getting women to talk about their experiences. I've done it, because I'm bolshy as anything and I must always have my say (you may have noticed...!). But I fully understand that had I had a worse experience, or been a less outspoken kind of person, it might have been impossible for me to have anything to do with the place it all happened.
So I thought I'd start a thread to encourage more women to talk about their experiences with their hospitals and support them to try to change things, either for the next time you have a baby, or for the women who use the maternity services after you.
You don't have to sit on the committee, you don't have to do anything other than write your experiences down and send either an email or a letter to the hospital. You can go through the Patient Liaison Service (PALS) (description of their work here).
Also,have a look here to see if your hospital is doing anything towards Babyfriendly status. There's a link on that link for you to write to the hospital to ask why they're not working towards it - the more people who write to ask, the more likely it is that they'll do it.