Who do i complain to?

[OrangeMoon]

Ok, this may seem trivial to some people but to me its making my evening miserable.

We live in a block of flats with a very large garden out the back, every evening kids from all over the neighbourhood, i'd say on average around 8 ranging from 8-14 years old, come and play in the garden.
My living room window is right next to the garden as is my kids bedroom, and all we hear from the time they get home from school until late at night is them kicking a ball against the walls, shouting, swearing, fighting and generally messing around.
My kids are scared to sleep because of them and i just cant relax on an evening.
My neighbour upstairs is elderly and has called the police several times but they say there is nothing they can do.
Their parents are the type who would set fire to your cat if you so much as looked at them so there is no way of talking to them.
Is there anyone i could contact to sort this out, it really is making my life miserable at the moment, and i have a lot of other stressful thigs going on right now and this really is something i could do without.

101? Does this number work in your area? In mine, you can call 101 for nuisance type stuff, instead of 999

who owns the houses? who owns your flat? their flats?

the police can do something- they mislead you. once children are over 10 years old they can be cautioned so any willfull distruction of property, vandalism, graffiti, breaking trees fighting other children - all arrestable offenses.

Never heard about it? We can email our local police about non urgent stuff but they just aren't interested.

Custenstein, its council flats, they live in council houses down the road from us.
I had a police officer round here a few months ag (unrelated issue) and questioned him about it all and the only advice he could give me was if they started fighting then to call 999 as they are so "busy" with "important" things and technically kids "playing" in the garden when they don't live there is not an offence.
The kids don't vandalise the garden, they are just very noisey and play rough games, along with walking past my kids bedroom whilst saying fung wars, (not easy trying to explain to my 2 year old its very naughy to say that), along with other foul language.

Bet their bloody parents wouldn't like it if my 2 kids went and played in their back gardens.

OrangeMoon, you can contact the council and complain - they are actually breaching their tenancy and can be evicted if they don't control their kids.

contact the council ask for an anti social behaviour officer

Thaks everyone, not too sure exactly which houses they live in, but will go down the concil at some point this week, see if they can do anything.
Didn't think the council could do anything, but will give them a try.

You have to get at least one of the addresses.

Irishbird, we're with bristol council, so not exactly known for their customer satisfaction.

Colditz, the only way to find out one of their addresses is to follow one home.

I just feel very intimidated by them at the moment, bit silly really as i'm a grown up and they are only children, my kids can't even play outside because of them (and the fact we live next to a dual carriageway with no fencing), there are 3 blocks of low rise flats here, ours is the only garden that has no gates or fencing down the side, just patchy bushes, an old decrepid shed full of rubbish and a big slab of concrete sticking out the ground, all the other blocks have had their gardens landscaped, fenced off, play areas for the little kids etc and then they just left us, been trying to get this sorted for 8 months now but apparently it's not a priority

Bristol Council ASB page

lots of information including things about the governments 'respect' agenda, forms to report asb etc etc.

things dont get done unless you make it get done.
so youmust put some effort in.