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Is this buyer reasonable?

10 replies

Flossam · 16/09/2004 18:21

Oh my god, I seem to be having a nightmare!! I recently sold some things on ebay. One thing I sold went to a woman who originally (on Monday) said she would pay by postal order. Fine. The next day she asked me to find out how much it would cost to send registered next day delivery as she needs them on Saturday for a birthday. I was at work all day and did not see her (2) emails asking this question untill I got home in the evening.

I responded saying I would, suggested she pay via paypal to speed things up and gave her my mobile number to make communication easier. She said she was unable to pay via paypal as she hadn't paid her credit card. I also informed her that I would do my utmost to try and get it to her but that I needed her to appreciate I was on nights. I asked her to wait till after 12.30 pm on Weds before she text me. She didn't. I've since had numerous texts of her.

She posted the postal order registered mail, text me at 1pm to ask me if I'd recieved it. I hadn't. I text her back telling her so. I also tried to explain to her again that I was on nights(!). So she rearranged for the postal order to be delivered this pm text me too to tell me this, and then text me again to tell me I needed to let her know when this arrived!

Sorry I am going on! They kind people outside then started digging up the road, so I had to put ear plugs in for any hope of any sleep, and you've guessed it! Missed the doorbell!! I will go and collect it tomorrow and post it next day delivery and I've been told by the post office it will still get there. But is this woman a pain in the ar*e or am I being an unco-operative seller? I feel like she thinks I am here 24/7 to meet her needs and I'm not I'm afraid! I really don't think I'll sell on here again, it's far more complicated than I have the patience for!!

OP posts:
lydialemon · 16/09/2004 18:36

No, she is not being reasonable. Yes, you have the patience of a saint. Please don't let it put you off Ebay - this woman sounds like a nightmare!

linniewith2 · 17/09/2004 07:23

Well she should of paid her credit card then shouldnt she !...............lol

jampot · 17/09/2004 07:28

no you're not being unreasonable at all - agree with linniewith2!

zebra · 17/09/2004 07:50

I've never had a buyer like that -- that she didn't pay her credit card bodes ill. You have 30 days on Ebay to complete the transaction, so this rush behavior of hers is weird. It's not your problem that she bought something on Monday and wants it via the post by Saturday!

charliecat · 17/09/2004 07:57

She sounds like a pain the the arse like you say. Make sure you get payment before you get it to her.

Yorkiegirl · 17/09/2004 08:03

Message withdrawn

throckenholt · 17/09/2004 08:30

If she wanted something definitely for that date she should have bought earlier or bought from a shop - she can't reasonably expect a seller to go out of their way like that - especially if she didn't check with you before bidding.

Moral maybe - never give your phone number to people - stick to email contact.

Flossam · 17/09/2004 09:36

She does seem to expect it though! The fact that she dosen't think twice about continuing to text when I've explained twice that I'm on nights makes me think that she is so wrapped up in getting what she wants nothing else matters! No I have learnt, never give out phone number. I was trying to help out, she must have been desperate to try and email twice in one day and I wanted to try and help out but I feel this is intrusive. I'm wondering what to do about feedback. It seems a bit mean to leave negative, but then if someone has put you off ever wanting to put things on ebay again, what else could it be really?

OP posts:
lydialemon · 17/09/2004 10:48

I don't think you should leave negative without giving her prior warning ie 'if you do not stop texting me I will be forced to give you negative feedback' I'd give her neutral feed back and say something like 'Paid, but unreasonably demanding/bit of a stalker/pita' I'm sure you can think of something better!

I'd only give negative feedback to a buyer if they didn't pay or were abusive.

Flossam · 17/09/2004 14:35

Thanks for you advice! I shall see what she says if she leaves feedback. It does seem mean to leave negative I agree. Just at my wits end really!

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