Fiday dh, myself, dd and ds went out shopping. While we were out we decided to have some dinner. So we found a family pub that looked really nice. How wrong were we. Our food came minus a side portion of chips so I said to the waitress who went and got them. While she was away dh realised his salad was also missing. When the waitress came back he mentioned it. She then said you can have vegetables or salad with that but you didn't order either because it didn't come through on the kitchen receipt. Dh assured her he had ordered it so off she stormed to the grill area to get a salad from the chefs. Storming he said he ordered a salad, but he didn't. THey're going on about it so we'd better give them one. Bearing in mind the grill areas was only about 5 yards away from our table. When she came back with the salad I said to her you should watch what your saying about customers when they can hear every word your saying. She went red and appologised (with attitude of cxourse). She then trotted off to the kitchen where she'd so obviously told the kitchen staff what I'd said bvecause we then had her pointing and them all peering through the kitchen doors. Dh kept telling me not to make a scene, which I don't think I was. I was furious. Anyway dh went and signed the receipt. Unfortuently they'd taken our card details as we'd ordered otherwise I think I'd have been very tempted to have left without paying. Dh finalised the bill and when asked if everything was ok he said no the meal wasn't particularly nice and the service was awful. THe bloke serving him just said oh and walked off!!! But as I was getting everything together with the kids this little cow of a waitress stormed back over to the grill and shouted bloody hell they're all moaning about me today what's their problems, bunch of prats!!!!!! I was seething, but left the pub as there seemed not to be any management around. Anyway I've been playing it over it my head all weekend (as you do) and getting myself more and more wound up by it. So I thought stuff it and rang the brewery that owns the pub, who put me through to the area manager who will be dealing with it and contacting me later in the week. I thought that was it but I then get a phone call from the landlord of the pub who is doing relief cover at another pub and wants to meet me to discuss the incident and have a meal on him. To be totally honest I don't want to go back to that pub and it doesn't bear thinking about what the chefs would do to my food if I ate there again after complaining!!!! Any advice?? Dh thinks I've gone too far but I don't, at the same time dh was complaing another lady was also complaining and as she left she stormed past us and chuntered under her breath we won't be coming back here agian so it was obviously not just me!!!!