i was in woolworths today and ahead of me in the queue was an elderly woman of about 75 who had two children in her care. a little girl was touching a pedal bin and the woman said 'you know what happens when you touch things,' repeatedly and then slapped the child. not hard, but she was only three at most and the implication was she got slapped plenty. then the boy strapped in the pushchair reached out and touched a display, innocently not in a wrecking way and the woman grabbed his head and wrenched it round. i watched this for a while and another woman beside me was tutting too. but just as i was paying the woman slapped the girl again and i lost it and shouted 'stop hitting those children!' the woman turned round amazed. we had a massive row in which she said 'children need chastising, they shdn t be allowed to touch things which are going to be sold.' she was far too old to be fit to look after two such young children and i wondered if their parents knew how she behaved or whether she was the only childcare they could find/afford. in the end i threatened to go find a policeman. it all sounds foolish. but i just hoped it might make that evil old bitch think twice about slapping little girls. has anyone else intervened like this? or any suggestions about what i should have done?