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Tesco.com bagless delivery

32 replies

pobletsmum · 10/05/2007 21:23

Several people seemed interested in my 'bagless' delivery from Tesco.com, so I thought I'd start a thread about it.

A few days ago, when at the 'checkout' on tesco.com, I had to choose whether to have my shopping delivered in bags or packed loose in crates & unpacked into my kitchen. I thought I'd give the 'bagless' option a try, with the aim of being a bit 'greener' and gaining a few green clubcard points too (1 point given for every 10 items purchased). Yesterday, my delivery arrived and here's my experience...

The driver wasn't all that helpful. He brought the crates into my kitchen (4 in total, a relatively small delivery for me, approx £60), then watched me unpack the items onto my kitchen worktop. The tesco website had warned me that bagless takes longer, but is quicker if customers help the driver unpack (not rocket science!). In the event, it would have been nice if HE had helped ME just a little. Fortunately, DS was in co-operative mode, so the whole unpacking thing went very smoothly, and took only a few minutes.

The website stated that bags would still be used if necessary for certain items e.g. bleach bottles, raw meat. In total I had 3 carrier bags & 3 clear fruit/veg bags - a huge improvement on the mountain that can sometimes be left behind.

Overall I was very happy with the 'bagless' option, and would choose it again. I asked the driver about it and he said that lots of people have tried bagless then converted back to bags, due to time taken unpacking. He said this was more often the case for large deliveries (£100+). He said that the trial is being run all over the country, but he wasn't sure that it would be continued. Drivers apparently have a 6 min slot for each delivery (unloading, getting signature etc.) but this way takes around 20 min per delivery (mine was less than this), so if Mr Tesco does his sums, it won't work out very well financially for him.

Anyway, I hope this answers some of your questions. If you got bored with this ramble halfway through, I don't blame you. If you stuck with it, please leave me a message so I know it wasn't a complete waste of time!

OP posts:
DebitheScot · 10/05/2007 22:17

what a great idea. Tesco must be psycic. Me and a friend were having a moan the other day about how ridiculous it is that they pack everyting in so many bags and that they should just bring it in the crates or in the cardboard boxes that their deliveries come in.
I suggested that we start a thread on here telling all tesco online users to email them to complain about it but it looks like we won't need to.
Hope the trial goes well and they stop bringing more bags than items of shopping.

fruitful · 10/05/2007 22:18

I just googled "bagless delivery" on the Tesco site and all I got was bagless vacuum cleaners!

Still, I'll try it next time. But if it says they are going to bring it into my kitchen and unpack it, then they will, and I'll help.

jenkel · 10/05/2007 22:20

I often get 1 item per bag from tesco's. I hadnt seen this bagless option but will look out for it. But to be honest my kitchen is a way from the front door so may not work that well. Seems like paper bags are the best option, why dont they do that

DontCallMeBaby · 10/05/2007 22:20

On the occasions we get groceries delivered I think we'd be just as quick with bagless as with bags as we tend to unpack as the stuff is delivered anyway, so the bags can go straight back to the delivery guy.

I like the Waitrose bags, they're more like the kind of packing I'd do myself, divided up by chilled or otherwise, in big substantial bags with sensible amounts in, not a potato in a carrier bag like others.

MrsSpoon · 10/05/2007 22:21

Hmmm, I haven't tried this yet, one of my big bug bears with Tesco is the amount of bags they use, however I'm not sure I want the delivery driver standing harumphing in the middle of my grotty (because it will be grotty, the dishwasher will be needing done or something, there will be dirty dishes all over the place) while I stand and unpack a whole week's shopping. There has to be a better way?

Tommy · 10/05/2007 22:25

surely they could start by being more efficient with the bags when they do your shopping? Quite why I need a whole bag for one magazine or why a bag of nappies (which already has a convenient little handle) needs a carrier of its own is beyond me

luciemule · 10/05/2007 22:45

It's not just as green by simply recycling your bags at Tesco as they will have had to produce them in the first place. If they charged people for carrier bags (not for online orders though), they would have to produce a lot less. It's the production of them (energy/petrochemicals etc) that's just as bad as them not breaking down.
Late last year I had an ongoing thing with Tesco and suggested ways to their environemtnal dept in which they could reduce carrier bag usage so perhaps my emails and letters eventually paid off. I told them about the German system of people packing the shopping back into their trolleys, unless they purchased bags for roughly 3p each for small bags and 9p for larger bags and and then packed the shopping into boxes in the car. That method is far quicker than packing your shopping into carrier bags rather than putting straight back into the trolley.

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