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electricity worry

27 replies

mum2myeverything · 19/08/2017 17:01

Hi everyone, I am really stuck, I put my emergency credit on my electric with British gas on Thursday thinking it would see me through the weekend, ive been using as little as possible, making sure the plugs are off ect and this morning it started beeping, i have 6p left and no way of getting any cash. This is in no way a begging msg just an enquiry, does anyone know if with me having a child if they will turn my electricity off? Im so worried.

OP posts:
Gorgosparta · 24/08/2017 05:44

Have you spoken to british gas discretionary credit team?

They will send you a meter message so you can get back on. You will then pay tge money back through the meter each week.

They will assess you and you cant have used discrentionary credit in the last 12 months. But it will get you back on supply.

Gorgosparta · 24/08/2017 05:45

Sorry this may have been resolved.

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