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Ebay Safeharbor Department Notice

8 replies

Kayleigh · 12/07/2004 22:34

I have received an email from ebay which is titled "Urgent eBay Safeharbor Department Notice".
It basically says
"Dear eBay member,
You have received this email because you or someone else had used your identity to make false purchases on eBay. For security reasons, we are required to open an investigation on this matter. We treat online fraud seriously and all cases which cannot be resolved between eBay and the other involved party are forwarded for further investigations to the proper authorities. To speed up this process, you are required to verify your personal information against the eBay account registration data we have on file by following the link below.

scgi.ebay.com/verify_id=ebay&user=number
Please save this fraud alert id for your reference.

When submitting sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

Please Note - If your account informations are not updated within the next 72 hours, we will assume this account is fraudulent and it will be suspended. We apologize for this inconvenience, but the purpose of this verification is to ensure that your eBay account has not been fraudulently used and to combat fraud.

We apreciate your support and understading, as we work together to keep eBay a safe place to trade.

Thank you for your patience in this matter.

Regards, Safeharbor Department (Trust and Safety Department)
eBay Inc."

When i use link it takes me to ebay login and i have to login as usual. Then it asks for me to verify credit card details etc.

Is this a scam to get my cc details or is it safe. Can't tell. Anyone else had this ?

OP posts:
ladymuck · 12/07/2004 22:34

SCAM!

essbee · 12/07/2004 22:36

Message withdrawn

ladymuck · 12/07/2004 22:36

Read here

Aero · 12/07/2004 22:37

Don't know about ebay really, but if asking for cc details, I'd be extremely suspicious! Defo wouldn't give them out.

Kayleigh · 12/07/2004 22:40

Thanks so much. Am so glad I checked with you. dh said "STOP" and I wasn't sure. better go and apologise

OP posts:
lydialemon · 12/07/2004 22:52

If you are ever unsure whether an email from ebay is genuine, then forward it to [email protected]. they'll tell you one way or another.

HiddenSpirit · 12/07/2004 23:47

Kayleigh, forward it on to the email addy that Lydialemon posted and get used to it I'm afraid

You will receive a lot more of these with different wording or different formats. Ebay will never send you emails asking you to confirm your identity, CC details etc through an email (or to click a link in an email to confirm them).

Another way you can tell it's not from eBay is the term "Dear eBay member". Any time I have ever had an email from eBay they have used my user id or real name after the "Dear", so any that don't get sent straight to eBay's spoof department

WedgiesMum · 12/07/2004 23:54

There is an address you can use and they check it out it is [email protected] (I think) and they will respond to you about it. There is one that I receive regularly asking for credit card details and email password and login details that is a spoof too. Always send it to ebay.

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