to any Outlook Express gurus out there...help!

[Cha]

Long tedious story but to cut it short, I've had to set up my email account again and now when I send messages, instead of having my name as the sender ie Josephine Bloggs, it now has josephine.bloggs25@bt.... etc. This looks incredibly upprofessional but now matter how I try, I can't get it to change. Can anyone help? Please??

Try looking under Tools, Accounts then check the Properties for whatever is on the "mail" tab. Does it display your name under "User name" or your email address?

hello cha

go to Tools > Accounts and select your email account from the list. Then click the Properties button. On the General tab there is a "User Information" section. Put "Josephine Bloggs" in the Name field and OK it. That should do the trick.

HTH

Click on:
Tools
E-mail Accounts
View or change existing e-mail acocunts
Next
From list, choose your account
Click on Change
On window that appears it should have User Information in top left hand side
First option is Your Name
Type in what you want here
Click on Next
Click on Finish

HTH

You stars - I have done it!
Now, for my next question - if you are still there and don't mind me being cheeky - how come when I start up my pc, I can't connect to Outlook straight off as I used to? I now have to connect to the internet first before opening Outlook to send and receive emails. If I try and start off just with Outlook I get this message; "An error occurred while establishing dial up network to BTOW" (BTOW= btopenworld)??

I don't think that's anything to do with Outlook Express. You'd need to adjust your internet settings to automatically connect I think ...

You'd probably do that in Control Panel > Internet Options or possibly within your dial up settings. I've been on a perma connection on broadband for so long I've forgotten dial up stuff!

In OE, if you choose tools and then options, on the "general" tab, the option underneath "check for mail every X minutes" is whether the PC should connect to the internet at that time. I'm sure I've seen an option to connect at start up somewhere but not sure where...

Open Outlook Express
make sure your own e-mail accunt is the active one Go to Tools/ Accounts choose the Mail tab, press on Properties and at Name type in Josephine Bloggs, then Apply, OK and that's that. Send yourself an e-mail just to see it works. Good luck

cha, i hope you dont mind if i jump in here with another question.

i cant get outlook set up at all went through the wizard but didnt know what type of server (and a few other similar questions), wizard finished even though i hadn't answered these question.
am now stuck. outlook is on my desktop but doesnt work. How do I get wizard back to have another go and How do I find out server type etc.

hope this makes some kind of sense to you gurus!

What email account are you trying to pick emails up from? I've set it up for blueyonder and yahoo accoutns and both have the server for incoming mail as a POP3 server (outgoing is SMTP). (in OE, go to Tools, Accounts, Mail, click on properties and then the Server tab - it says "my incoming mail server is a POP3 server". Is this what you mean?