Clumsymum !!!!!!!
You said: "Yes it is fairly horrid that you looked up and saw someone trying to photograph you naked, but you weren't actually physically hurt."
I have been physically hurt - by accident - in the past, which "hurt" hurt, but which healed and left no scars - physical or mental because it wasn't intended.
I was also subjected to a barrage of drunken abuse on a train once when I was minding my own business - which didn't hurt me, but which made me feel shocked, vulnerable and nervous about travelling on my own. I felt sick and still do, if I think about it.
I'd imagine that Northerner's feelings may be similar - shock, "humiliation", anger that her privacy was invaded when she was also minding her own business and nervousness for the future whenever she's in similar surroundings. In her shoes I would also feel sick at the thought of my image ending up on one of the many websites devoted to "candid" camera situations.
I agree it's best not to dwell on stuff like that if you can possibly avoid it but potentially this is something which could happen again - and, to children, who would also be physically vulnerable, simply because some penny-pinching council won't ensure proper privacy for its customers who have paid for the "privilige" of unsafe facilities.
It's for that reason that I personally would not be able to "get on" with my life - feeling that my own freedom to go swimming had been curtailed and worrying that the same thing could quite easily - in those surroundings - happen again to others, including children.
It is the council's responsibility to ensure its customers are as safe as possible when using their leisure facilities. Once I'd been reassured that the steps had been taken which should have been done in the first place, then I'd feel able to move on with my life.
As for sympathy - again, were I Northerner I would not have wanted someone's arm around me but I would have expected the staff to express their sympathy and indignation that such a thing had happened. Maybe offer me a cup of tea, and ensure the manager was called to deal with it. Check if I wanted to call someone to collect me if I was feeling too wobbly to drive - that sort of thing. From Northerner's description I am not sure any of this happened ........ yet it only happened because of their crappy set-up and for the staff to be pretty indifferent about it kinda therefore adds insult to injury.