I shop in Sainsburys every week both online and in store. Thousands spent every year. I am the classic Mum who buys something from nearly every dept. Last week I was doing a mini shop with DS & DH in double buggy, having to carry items on the hood as you can't push a double maclarens with one hand. I had put two bottles of wine in the bottom so they wouldn't roll off and smash on the floor. I paid at one of the self service check out tills and headed for the door where I was stopped by a undercover security guard. I had totally forgotten to pay for the wine. I was absolutely mortified and asked to pay for it immediately. I was told to wait for the manager who would decide whether to call the police. The security guard told me they weren't going to call the police but issued me with an immediate life time ban. I was stunned. It was an accident. I feel totally enraged but also let down. No common sense was used at all and the manager could not even be bothered to come and speak to me himself. There has got to be a better way for mums with buggys to shop! We are supposed the supermarkets biggest and most valued customers. I am still in shock....