Purely theoretical moral dilemma.

[marthamoo]

Say, just say, you ordered several items from a well-known mail order company, let's call it Vext. Say one of the things you ordered was a T-shirt for your 2 year old, costing less than a fiver. Say, when your order arrived, the invoice showed that you had been sent and charged for said T-shirt, and there was a bag with a sticker on it appertaining to said T-shirt. When you opened the (theoretical) bag, however, instead of a cute T-shirt it contained a rather nice pair of wide leg, navy blue, linen trousers, costing rather more than a fiver...in your size.

Well, just out of interest of course, as this is purely a "what if?" scenario..what would you do?

Ahem.... theoretically speaking of course.... I'd be obliged to keep them and phone them up complaining that your T'shirt didn't arrive. The trouser must have been a small gift from Vext, but to miss off the T-shirt!! That's just bad customer service.

Keep the trousers of course!

M2T, in theory, I wouldn't have the brass faced cheek to do that

i agree with M2T, i hate bad customer serive and i think theoretically you should be compensated for your inconvenience (maybe a theoretical voucher)

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Marthamoo, I am with M2T on this one. Phone them up and say that you have been charged for the T=-shirt but it was not received. Don't mention the trousers

Do you honestly think I should ring and say I didn't get the T-shirt? I can't....

In theory.

Keep the trousers and put a fiver in a charity box to cancel out the bad karma. Its a immoral well used trick in my house

Angeliz - Fab idea! A voucher at the very least!! Perhaps 20% off her next order too??

Have to go and get ds1 from school. Will do a quick mums in the Playground poll and if they are in concurrence with MN Mums...well...maybe I will ring!

I'd probably have to order another 4 or 5 T shirts in different colours, just to make sure that it couldn't possibly happen again, of course....

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I'd keep them and (if you didn't have to sign for the trousers) phone up and request the t-shirt as it never actually arrived!

Otherwise I'd go into 'vext' and buy said t-shirt (using cash of course)

salt, that's a good hypothetical fairly moral solution!

Or do I mean theoretical...mind you FF's is the moralest.

I wonder if someone else got the Tshirt in the beg that should have contained their nice wideleg trousers?

my theoretical sil might theoretically have bought a mirror from wabitat, costing say a theoretical £100, and theoretically when she opened the box at home it might have had TWO mirrors in it
I (theoretically) wouldn't have taken it back..

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my theoretical sil might theoretically have bought a mirror from wabitat, costing say a theoretical £100, and theoretically when she opened the box at home it might have had TWO mirrors in it
I (theoretically) wouldn't have taken it back..

dp and i once bought a rocky horse for 50 quid from ,lets say Hakro.
When we got it to the till lets say i theoretically realised there were two in the box and theoretically kept my mouth shut. Then my ever honest dp realised and TOLD the cashier!!! Well , lets just say that theoretically i would've been quite peeved and never let him live it down.

Keep them of course!

Couldn't do my poll. Moral Mum decided to stand with me and my usual motley bunch of miscreants. She wears court shoes. And sometimes pearls. I just couldn't do it. Even though it's simply a exercise in ethical thinking.

In theory, I may be about to extend this scenario and make an imaginary phone call to a theoretical customer services person. I hope Vext telephone staff don't log on to MN.

Ooh, my little heart's beating away very fast...I take these imaginary scenarios very seriously you know.

I'd forgotten the bf-ing thing - suddenly I have righteous indignation on my side

Keep the trousers and complain that you never received the t-shirt.

It may well be thevery same 'Vext' thay delivered my leather dining rooms chairs and left them in my front garden whilst I was on my honeymoon for 3 weeks!!

Theoretically, my DH often theoretically hides smaller items under larger items at a theoretical DIY shop called 'Q & B' so he theoretically does not have to pay for them!

ROFL at this thread