My sister leaves her job as business centre manager tomorrow and last month my new business won a days complementary conference room hire in a fishbowl draw thing. For the last few weeks Ive been chasing up written confirmation but it hasnt been forthcoming (her assistant is dealing with it). Anyway it all came to a head the other night and she said I couldnt have the room for the day as she felt people would think she'd given me a freebie and didnt want to leave under a cloud. She also told me that they no longer held this draw and hadnt done it in Jan or Feb so I couldnt win it in March despite the bowl of business cards and explantatory note being on reception. When confronted she admitted if I wasnt her sister she would honour the room hire but because I am she's not going to. Dh thinks she's being nasty as I do but try as I might I cannot see it from her point of view. The cost to me would be about £175 for the day plus refreshments.