What are they like?
DS was in for an MRI scan under total sedation today. Not the most chellenging thing we have gone through, but you still feel a bit emotional seeing your little one asleep on a trolley. The porter started a huge bad tempered row with the very lovely nurses: MRI wouldn't allow a bed in the room, too big, too metal, Ds would have to be put into a cot. The nurses said he wouldn't fit, and that a cot was also metal. Nurses phoned down - child bed fine. All the way down in the lift, the porter was shouting, and slamming his hand down onto the bed head inches from DS's sleeping head - until I gave him a hard stare.
It made me very upset.
then I remembered that exactly the same thing happened after DS's big operation a few years ago - furious rude awkward porter shouting, shortyly fter DS had come round.
I expect they are badly paid and treated like dirt - which hospitals should attend to - but a little customer care training would help, too.