I just answered the phone
me: Good Afternoon, "business name"
caller: Hello How are you today
me: (unenthusiastic response) fine
caller: I'm calling from blah directory something visitor and I'd just like to update your details
me: no need I don't want to be listed as I don't have a shop any more Thank You
caller: then why did you answer the phone saying "business name"
me: because I still have a business but I don't have a shop open to the public
caller: we get businesses in touch with each other
me: sorry I'm really not interested, Goddbye (puts phone down while he continues in the background)
Got up from my desk and he rang back!
Now isn't it just a little bit rude to argue back with someone if they say they don't have eg a shop? As though I was lying and he'd caught me out
I hate these directories anyway because all you get is more fatupous phone calls from time wasters and more spurious listings
RANT ENDED 