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I found this quite rude

16 replies

zippitippitoes · 02/03/2006 17:00

I just answered the phone

me: Good Afternoon, "business name"

caller: Hello How are you today

me: (unenthusiastic response) fine

caller: I'm calling from blah directory something visitor and I'd just like to update your details

me: no need I don't want to be listed as I don't have a shop any more Thank You

caller: then why did you answer the phone saying "business name"

me: because I still have a business but I don't have a shop open to the public

caller: we get businesses in touch with each other

me: sorry I'm really not interested, Goddbye (puts phone down while he continues in the background)

Got up from my desk and he rang back!

Now isn't it just a little bit rude to argue back with someone if they say they don't have eg a shop? As though I was lying and he'd caught me out

I hate these directories anyway because all you get is more fatupous phone calls from time wasters and more spurious listings

RANT ENDED Smile

OP posts:
BethAndHerBrood · 02/03/2006 17:26

Must be the day for it! I had a stroppy woman giving me grief because i didn't want a discount code for a catalogue. I'd already told her i'd thrown the catalogue away without even looking at it. What more can you say??!!

Blu · 02/03/2006 17:32

I can't bear calls that begin 'how are you today' before you even know who they are....grrrrrr. Feel like saying 'oh, I have excruciating period pains with heavy bleeding, and terrible wind, does eating curry do that to you too? Funny because I have been quite constipated recently, but luckily the boil on my vulva is healing - how are YOU?'

(ahem - this is an entiely fictional acount of my wellbeing!)

Kathy1972 · 02/03/2006 17:37

Can't wait for dd to learn to talk so I can hand the phone to her whenever I get a call like this.

brimfull · 02/03/2006 17:40

lol blu

BethAndHerBrood · 02/03/2006 17:41

PMSL Blu, I was told to "have a nice afternoon, whatever it is you are doing" why can't they just say goodbye, like normal people??!!

zippitippitoes · 02/03/2006 17:43

it always flags them up as soneone you don't want to speak to

actual customers never ring and say how are you?

OP posts:
eidsvold · 03/03/2006 00:02

We now have the call centres calling from asia as has been happening in the UK. Recently they called and dh answered - they asked to speak with dd1. I would have given the phone to dd1 - 3 1/2 yo. Silly dh told them she couldn't come to the phone.

NannyL · 03/03/2006 00:06

LOL reminds me of Ocado delivery guy where i work....

We live near the sea and the route GPS uses takes them on a road that floods EVERY high tide (ie twice a day!)

i ask him which way he comes... he said that way so i told him at high tide he wouldnt get round "that way"

He told me yes he would, his lorry would get through ANYTHING Shock

I thought HOW rude,,, im ginving you advice and you are telling me im wrong. I told him NO you need a boat!!! to drive on that road at high tide!

handlemecarefully · 03/03/2006 00:11

I had a call from someone from 'American Life' or something similar

I said "I don't need any life products thanks I am married to a financial adviser"

He said "Meaning what?"

I said (spoken - very - slowly - for remedial call centre person): "I - have -all- the- life -cover -I- need"

He said: But it's not just life products that we offer

I said: Dh takes care of all of our financial needs!!!!

Obtuse or what!

threelittlebabies · 03/03/2006 00:14

PMSL at Blu! May well try that Grin

Kathy1972 · 03/03/2006 09:06

NannyL - well, it was Ocado - I mean it's not like it was Sainsbury's - they probably have special amphibious vehicles (and for that price they damn well should have).

NotActuallyAMum · 03/03/2006 09:15

I can so relate to this - I'm a receptionist and get anything between 4 and 8 of these calls every week. Totally agree - as soon as they ask how you are you just know it's some prat wasting your time. I always answer - abruptly - "very busy"

RachD · 03/03/2006 09:20

LOL at Blu.
Can't wait till ds is old enough & then will just pass phone to him - I like it.

Chloe55 · 03/03/2006 09:27

My mother always says:

"I'll tell you what, I'm busy at the moment but if you give me your home telephone number I'll be glad to give you a call tonight whilst you're having your tea and we can discuss blah blah then - would that suit you?"

I keep telling myself I will answer cold calls the same but haven't had he guts yet!

NannyL · 03/03/2006 09:48

We used to have laods of caol calls (until we registered with the telephone preferebce service!)

i used to tell them "no thank you we have got windows!!!!

they always asked to speak to my parents.... i would say before i get them i can tell you NOW we have got doublg glazing / central heating new kitchen / fitted bedrooms / conservatory / blinds / bank acoounts etc etc etc and they WONT want them and will NOT want to soeak to you! Grin Oh AND WE DONT EVEN WANT THEM IF THEY ARE FREE!!!!! LOL

Angeliz · 03/03/2006 09:50

you know if you get that pause from call centres, like you called them? Well i just hang up then!Grin

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