Mistymoo, you're saying you expect the seller to watch each video all the way through before selling it to make sure it's ok?
This was a £1.99 video. After listing fees, final value fees and paypal fees, she would have made about a quid. As it is she has lost whatever she paid for the video, plus about £1 in fees, and £1.25 in postage, out of her own pocket. And now you're saying YG should give her a neutral feedback? Unbelieveable.