Effing Powergen!

[Pfer]

We changed enegery suppliers to Powergen last October and in those three months our energy useage has get this......trebled!! Yup, we are not using any more appliances that before but they now say they are having to increase our monthly direct debit from £34pcm to £133!!!! Effing hell! No way can we afford that. They've gone mad haven't they? They say we are using £113 on electricity each month - we have tv, video, dvd, fridge, freezer, washing machine, just the usual. And Gas central heating. How is this possible?

Have got to take meter readings each day for a week and they'll 'review' it.

Think I will settle anything I owe them next week and change back to the old provider.

anyone else had any problems with powergen?

Our gas supplier is Powergen. We are on a card meter and roughly put £10 a week in it.

Our electric is with Npower and we only use about £5 a week.

That is for a 4 bed house with gas central heating, electric cooker, 3 tv's, computer, tumble dryer, washer etc.

we're with powergen just switched. they're takin forever to sort out the gas switch thou.

So much less that £113 on electricity alone then? We have a 2 bed semi, with 2 adults one of whom is out almost all day and 2 little ones. Can't be right can it?

Have just taken todays reading and since this time yesterday and we've used just 9 units which at their price would work to about £31 per month!!

i'd say, even with british gas (the most expensive if u ask me) our's was £90 p/q for a 3 bed house 2 adults out all day elec cooker, tumbler dishwasher washer sky etc computer on 24/7. when I thought our meter was running fast I rang transco and they came to check it - i'd read the meter wrong but they said it was right. they were out with 20 mins.

I checked our old suppliers bill and they'd done an actual reading at the end and so they'd been paid correct and up to date, but apparently we've used over 3400 units since then! That's about £240 worth of elec. and that's what out meter says, but how can this be when we only use about 9 units a day?

Steer clear of them - they are a nightmare company to deal with! They just don't listen to their customers at all - their customer service department leaves very much to be desired. (Won't go into detail, but it took nearly 4 months and LOADS of phone calls to sort out the mess they made of our switch!)

Now you tell me!

were you there when your last supplier did the actual meter reading?

No, but Powergen have the same reading on their bill. The previous supplier (I spoke to them about this) say they always do a final meter reading to ensure they get any money owed to themselves, that's why I had to pay them an extra £25 when I closed my account with them.

Powergen are always trying to up your d/d then awful to give you money back .And I had my meters read today for the first time in 2 years

pile of pap saying to read your meter every day. The advisor doesn't know what s/he's doing or couldn't give a shit. This is what they are to have done for you:

I used to work for a Gas and Leccy supplier so know a bit too much about this.

take a meter reading today and ask them for any actual readings (by meterman or customer) they have for you. You should have been moved over with an actual reading. count the number of days between both readings and divide the difference of the two readings by this number. This will give you an avg. of your daily consumption. From your daily consumption. To find out how much you spend in £'s per day, multiply your daily consumption by unit price (watts, I believe?)

If you changed suppliers on an estimated reading (very common occurrence), take a second reading 7 days apart and work out the same calculations to get the daily consumption. (makes more sense than reading your meter everyday) with these two readings they can work backwards to estimate a reading for what you should have more likely been changed over in October. Sometimes a property has been on estimated readings for so long, taking a n acual reading can become a harsh reality check - or a pleasant one.