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Virgin One Mortgage, got one?

25 replies

Rhiannon · 02/10/2001 17:43

We are thinking of moving our mortgage to a Virgin One repayment type. Does anyone have an good/bad stories and would you recommend them? The set up costs seem quite a lot about £700. R.

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Robinw · 02/10/2001 19:04

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Suew · 02/10/2001 20:17

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This has been withdrawn by MNHQ at OP's request.

Pupuce · 02/10/2001 20:26

This may be of no help but when we looked for our mortgage we went to charcol's website and e-loan website because both have calculators and offers... in the end, after having spent hours looking at both websites and played a variety of scenarios, dh went to Nationwide "just to ask" and ended up having our mortgage there... a MUCH better deal then everything I had seen on-line but all the research done online did help us know better what was out there.

Minx · 02/10/2001 20:27

I can't complain about my egg mortgage. Cost nothing to swith and the standard variable rate is 5.74%. Completely efficient by phone and internet. The Darcus Howe programme gave me grave reservations - wouldn't feel too happy having to wear a "hilarious" outfit at work when I've reached my targets but, otherwise, spot on. And you can overpay, have payment holidays etc.

Zaria · 03/10/2001 08:51

We have a similar one to suew, though with Standard Life. It takes a little bit more managing, but the flexibility is great. If you ever get a bit of extra cash, you can pay off bigger amounts of mortgage with no penalties - and if things get toush and money is tight the ability to reduce or skip payments again with no penalty, is really valuable.

Rhiannon · 03/10/2001 10:28

Thanks for the advice. Robinw, things are v.complicated with regard to our mortgage as we have our own business. We are looking to pay it off as quickly as possible as soon as our terrible 5 year fixed rate ends with Bank of Ireland in Feb (7.35!). My husband is concerned about putting the mortgage and current account money in the same place, so we have agreed just to put my wages in the Virgin One account (if we do it).

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Robinw · 03/10/2001 21:31

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Rhiannon · 04/10/2001 09:22

Thanks Robinw, that's really helpful. Virgin One are asking for the last 2 years accounts. My husband has told me we haven't done last years yet! I'm glad I'm trying to sort this out 4 months in advance!

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Judeb · 05/10/2001 11:20

Rhiannon, we have had a Virgin One account for 3 years now & I have to say that they have been excellent with us. They are SO flexible - we have fiddled around with our mortgage over this time - uping it to pay for a new car, bringing it back down again, changing from endowment based to repayment - just to name a few things. Each time things are arranged over the phone, quite often there & then, & nothing is any trouble for them. Although the interest rates are marginally higher than some lenders, the way the account is structured means that your repayments are always less. I would say that if you are going to do it I would put both wages in as it makes a big difference to the repayments (you could always start with one & if your husband feels happier after a few months, then put in both). Also, you need to have a good head for figures otherwise you could quite easily overspend as all you see at the end of each month is a large deficit rather than what's left over of your wages. I have always kept my own accounts which helps.
I am always recommending Virgin to my friends and a few have changed to them and are equally as happy.
In summary(!) they are very flexible, very efficient & very competitive.

Rhiannon · 05/10/2001 21:49

Thanks judeb, what about their 'set up' charges do all the companies charge for this? Virgin want about £700 for a valuation of the house, land registry search and for something else can't remember what.

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Judeb · 16/10/2001 06:54

Rhiannon - are you still there? Sorry its taken me so long to reply.

Can't quite remember exactly how much the set up was but I think it was around £500 altogether what with solicitors fees, valuation etc. I think this is pretty much par for the course with most lenders.

Rhiannon · 16/10/2001 09:37

Thanks Judeb, we've now decided to stick with Bank of Ireland after the 5 year fixed rate ends and go on their variable repayment. We have just started a business as sole traders and don't think the other companies will be very interested in us at the moment as we have no accounts. R.

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Minx · 16/10/2001 18:10

Oh glad, this thread has appeared again. There was an article in either the Guardian or the Observer this weekend about Virgin One - basically - AVOID. I can't remember the precise details but it wasn't recommended.

Bells2 · 17/10/2001 07:02

13Oct01 UK: PERSONAL FINANCE - THOUSANDS OF GOOD REASONS TO AVOID BRANSON'S
VIRGIN ONE.
By Paul Gosling.
Paul Gosling takes a close look at the new home-buying deals on offer

SAVE MORE than £16,000 over the lifetime of a mortgage by switching to a Virgin
One current account mortgage, says Virgin's publicity campaign. But you can save
as much as £38,000 by opting instead for one of Virgin's flexible mortgage
competitors, shows analysis from one mortgage broker.
Home-owners can pay tens of thousands of pounds extra in interest if they choose
the wrong flexible mortgage. The Virgin One current account mortgage could cos
t £38,000 more over the 25-year life of a £200,000 loan, compared with an Abbey
National flexible mortgage, calculates mortgage broker Select Mortgages and
Loans. Select says Virgin One looks more than £29,000 more expensive than the
Woolwich Open Plan offset mortgage, which has just been made available to
Barclays' customers.
"All of these mortgages allow you to underpay, overpay and take payment
holidays," says Select partner Steve Herbert. "The Woolwich Offset and Virgin
offer cheque accounts where you can offset the capital in your account against
your mortgage. Virgin requires your salary to be paid into your account.
Woolwich doesn't."
Virgin's lowest standard variable rate is 5.7 per cent, significantly higher
than the 5 per cent of an Abbey National flexible mortgage or the 5.25 per cent
offered by Woolwich on its offset account. But Virgin's rate rises to 6.45 per
cent for customers who borrow a high proportion of their home's value. Virgin's
rate changes according to loan-to-value, or LTV. The higher the proportion, the
higher the interest rate.
Abbey National's rate is maintained at half of 1 per cent over base and Woolwich
tracks the base rate, plus 0.75 per cent. In an environment of falling interest
rates, borrowers are better off with a tracker mortgage because lenders using
standard variable rates may not always quickly pass on lending rate cuts. Virgin
immediately passed on the last two Bank of England base rate cuts, but
Intelligent Finance on its offset account delayed implementation for weeks. IF
is not passing on in full the last quarter per cent cut, reducing its SVR by
only 0.15 per cent, to 5.35 per cent (from 13 November).
All of these flexible mortgages, though, can be beaten in simple rate terms by
the best fixed rate mortgages available, such as that sold by Nationwide at 4.45
per cent. There are strong benefits to using a flexible or offset mortgage, in
wise hands. "They are a phenomenal product for the right person," says Mr
Herbert. Last month he counselled a client who maintained a current account
balance of between £15,000 and £25,000. He stands to save thousands of pounds
over the course of his mortgage by switching to a flexible mortgage.
"For them a flexible mortgage is ideal," says Mr Herbert. "Or for someone who
wants to overpay, or someone who wants to use it as an overdraft facility at an
incredibly low rate." At present rates, an overdraft through a Woolwich offset
account will cost just 5.25 per cent compared with 16.49 per cent for an
authorised overdraft with NatWest. But for many people the flexible mortgage is
a temptation too far. Mr Herbert says 60 per cent of his remortgage clients are
wiping off credit and store card debts by taking equity out of their properties.
People with weak control of their finances should avoid a flexible mortgage.
This type of customer represents large profits for mortgage lenders. "They have
a big mortgage at the outset and the chances are that at retirement they will
still have a big mortgage," says Mr Herbert. Another benefit to the lender of a
flexible or offset mortgage is that it becomes inconvenient to switch to cheaper
mortgage deals because the mortgage is tied to the current account, helping
banks keep customers. And clients are paying more than they would with a good
fixed rate or discounted deal. "If someone is going for a flexi-mortgage then
they have to look at the bottom line over the long term," says Mr Herbert.
Virgin One spokesman James Duffell rejects the criticisms. "The answer is that
if you buy on rate then our product is not competitive," he says. "But you
should not buy only on rate, because the product is not just a short-term fixed
product which you are going to move from after two years. It is about more than
just a short-term discount rate."
Mr Duffell says comparing Virgin One's current account mortgage with
competitors' offset and flexible accounts is equally wrong. "Some of these
so-called flexible mortgages are as flexible as a crowbar," he says. Managing an
offset account is more difficult than using Virgin One, he adds. It is necessary
to anticipate what payments will be made and to ensure there are sufficient
funds to make a transaction. But failing to make arrangements for an overdraft
on an offset account can cost high interest and penalty charges.
Virgin One is critical of the offset products offered by IF. With IF, each of
the elements - current account, savings account, credit card, personal loan and
mortgage - operates with its own interest rates. Credit card debts are charged
at 9.9 per cent and personal loans at 9.6 per cent. Balances in a current or
savings account are offset against the customer's most expensive loan. Under the
Woolwich offset arrangements, personal loans and overdrafts attract interest at
the mortgage rate.
But the criticism of the Virgin One product is endorsed by mortgage broker
London & Country. Mortgage specialist David Hollingworth says: "You can achieve
better rates than Virgin's on the offset products. In terms of functionality,
obviously Virgin One has all the bells and whistles. My experience is that
people prefer the offset accounts, because they can keep the pots separate."
(c) Independent Newspapers (UK) Limited 2001. All rights reserved. This material
may not be published, distributed or exploited in any way.
INDEPENDENT 13/10/2001 P3

Rhiannon · 17/10/2001 08:40

Bells2, I think I'll print it off! Thanks. R.

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Minx · 17/10/2001 18:04

Or was it the Independent? - thanks Bells2.

Batters · 17/10/2001 20:58

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Message withdrawn at poster's request.

Robinw · 18/10/2001 05:49

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bossykate · 09/12/2002 12:37

has anyone got an intelligent finance offset mortgage? we have a reasonable amount of savings in a savings account with them and i have found the service good and the rates competitive. one of our key financial priorities is to try and pay the mortgage off more quickly if we can, so i was thinking of moving our mortgage there and also my current account. i've noticed intelligent finance has either won or been shortlisted for a number of awards recently.

only trouble is it's a variable rate, which may not be good news...

any views on this much appreciated.

thanks

ks · 09/12/2002 12:56

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SoupDragon · 09/12/2002 13:31

We have an IF mortgage but that's all I know about it!

DH did lots of research into it last year when we were moving and this is the one he chose. Technically he's got financial planning qualifications (FPC) so I guess he knew what he was doing. As he is a higher rate tax payer, it saves quite a lot of tax being paid on savings.

Can't be much more help I@m afraid.

GillW · 09/12/2002 13:42

We have the First Direct version of this, and wouldn't change back to a conventional one now.

prufrock · 09/12/2002 13:50

I want a flexible mortgage, but am concerned about not being on a fixed rate. Does anybody allow you to have some of your mortgage on a fixed and some as a flexible?

zebra · 09/12/2002 16:19

We were with the Nationwide' totally flexible & just 4.75%. I'd be amazed if they charged a fee to change over to them. Anyway, we just paid it off! Woohoo! Only DH is using this as excuse to stop work & try to start his own company, so we have very little income for now (Boohoo....)

bossykate · 13/12/2002 22:16

thanks for all the responses. i'm still dithering!

prufrock, in answer to your question it is possible to have a flexible mortgage with a fixed rate deal (but not an offset mortgage - at least not one that i have found). it is also possible to have a split between fixed and variable rate. the scottish widows professional mortgage is one example.

have a look at www.moneynet.co.uk - will allow you to search on the criteria mentioned above.

thanks again everyone!

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