ermm yes. we have a yes car credit car becuase well...because we managed to fk up our finances over a 15 year period and i needed a new car.
yes they said they would take our car as deposit - but we would have to wait and see what they got at auction for it - we may as well sell it privatley they said - so we did - and we thought we would get money off, but we didnt.
we were there all day. we took the right documents - we made sure, we knew it would be a piss a bout, we phoned them up and asked them what we needed to bring and then we phoned again on a different day and asked again - even then we bought more documents than we were asked to bring.
then they wanted proof of my last tenancy - "oh i said " i used to work for the landlord - i know their number you can ring them and ask to verify"
away she went
" well my boss said they could lie for you as you worked there they could be your friends"
cant remember how we got over that actually.
ended up we had been there allllllllllll day over 6 hours, i was complaining to my dh that i didnt want to pay the extortionate interest and then he started having a go at me
there we were in some pokey little del boy office and they bought the papers in and said to sign them. my dh was relieved and was eager to sign.
i looked at the agreement they wanted to sign - and didnt tell us the interest rate btw - i am very clear on that. and i saw in small bold writing the amount of interest they wanted us to pay. and i just broke down in tears - they treated us like poo and criminals all day - knowing we were obviously desperate if we had to come to them in the first place. my dh had his twat head on and i just signed.
my dh knew he had pushed it too far, he then saw the amount of interest we were expected to pay and lost the plot and told them that we wernt going to pay it. that our record wasn't that bad and we had supplied all the evidence they needed. she went away and came back much later with a revised interest rate of over half. they also said that we could exchange the car after a year and they would further revise the interest. this though am afraid was bollocks becuase we had nothing in writing a year on they said they jknew nothing about it. you live and learn
its still way too much but i absolutley need a car for my job - no car = no job i really do have no choice.
in fairness the car is great , i love it, it only had 6k on the clock it was only 18 months old - and they ae usually at least 2 years old. its been 3 years. and we havent had a problem with the car.
but driving away the same day is what we did but we fking fought for it, argued with them and each other and checked and doubled checked to bring the right documentation.
its an arseache and they treat you like they are the ones doing them a favour - rather than you being treated like a customer.
the waiting area was as bad as i remember the dss to be - skanky, dirty, chairs with holes in. however it did have an overpriced shitty coffee machine - everything about it said " we are here to rip off the less fortunate....come on dickheads"
and we did!