Issues at nursery for 7 month old

[Cookiemg]

Hi

my 7 month old daughter has been at nursery 1.5 days a week for the past 3 weeks. She has been unwell for the past 10 days so her solids eating has been very erratic. She seemed to be doing well until
yesterday. I picked her up at 4.30 and on Reading her daily diary I found out she hadn't eaten or drank milk for 5 hours! I specifically stated that if she refused lunch to give her milk instead and to then give her 150ml of milk in the afternoon. When I got her home she was howling which is not like her and was so exhausted she went straight to bed, she'd previously napped 5 hours before at nursery. She woke an hour later screaming we gave her a bottle of formula which she downed in 2 mins she was so hungry.

I have repeatedly given the staff records of her routine but I feel I have to be on top of them for info as they are 16/17years old and not consistent. What should I do?

I work in a nursery and would say that they don't sound great. But, in our baby unit at the moment, we have sent several babies home as they have been poorly (high temps mostly) and now the staff are starting to be sick too. I had to cover in the baby unit this week and 2 babies were sent home in a couple of hours.
I am not making excuses, the staff should be able to cope with basics like eating and sleeping. I am just pointing out that what may seem like a relaxed and calm environment is sometimes anything but.
When you pick up your baby, do the staff not go through the diary with you? They do in our nursery. That would be an ideal time to question why she had not been fed for 5 hours.
I would suggest that you phone the nursery, just after dinner time, to ask if she has eaten. If the answer is no, then you can remind them to give her some milk later. They won't mind you ringing.

Thank you for this. Ringing is certainly one way of jogging their memory. They write comments in her diary but do not go over it with me. Sometimes the comments are erratic ie no info about how often peed and pood. I'm going in to see the manager on Monday to ask for more consistency in their approach. The nursery does have a good reputation and has a really HMO report. I hope that by coming down on them
a bit we can resolve this

Our diaries contain the following info:-

breakfast
nappy
sleep am
lunch
nappy
sleep pm
tea
nappy
Today I have enjoyed....

The staff also write in requests for nappies, wipes etc.
The diaries are read to the parent on collection.
They are time consuming but they are important.

That's really useful. I will present a similar structure to the manager and see if I can get the girl to follow it

I manage a baby unit and was shocked to read your comments. Are there no mature members of staff in the baby room. I always feel that the baby room and toddler room need older staff who can relate better to parents and their problems.
Would agree with pure purple that diaries should be talked through with parents on a daily basis. Do the staff chat to you at all about what she is up to during the day and does your dd not have some kind of care plan on display so staff know at a glance her routine and what your requests are. I thought this was all standard practise.
Let us know what manager says i would be very interested x