My dd went to this nursery in Norwich for about a month. We took her away as we were moving and I no longer had to work.
As it was such a short time I can only tell you how it was for us then.
My dh knew the manager and so he trusted her from the start. She was very strict with the staff from what I remember. I never saw or heard of anything untoward.
DD was too young to let me know how she found it.
I did find the staff really young, but we'd been to see others and found the same there.
The reasons we chose it, other than the manager, were mainly because it was very clean and secure, close to work and On each occasion we dropped in the kids were all playing happily.
Going back to work soon and was starting to look into the Busy Bee nursey here in Morecambe.
Interesting info from Purepurple though.
Would you not recommend any 'big' nursey chain? I don't know why but I always thought they'd be safer??