Hi, am just looking for a nursery for my DS and one which I found and really liked, I now slightly worried by their Ofsted report, it was satisfactory but some of the recommendations made over a year ago still hadn't been implemented (such as introducing a visitor signing in and out book) and the report notes that two complaints had been made about nursery. These complaints are the thing that really worry me for two reasons, firstly it's a very small nursery, approx 35 - 40 children so for 2 complaints to be to Ofsted seems quite high, and the nature of the complaints were worrying, one related to unvetted people transporting children on day trips away from the nursery and the second centred around staff turnover and staff to children ratio, which is what had initially attracted me to the nursery so am now wondering whether the nursery were being completely honest with me with regards to to what their staff turnover is and staff to children ratio.
Would these things worry you? My husband wants to speak to the owner about these issues, I however am worried they will tell us what we want to hear rather than the truth, I suppose I'm not sure whether to trust anything that was said to me on my visit there.
Thanks