Have just been looking to see whether a 'new' local nursery (change of owner) has been inspected yet. There is no inspection report available yet, but there is a listing relating to a complaint that they received at the end of 2008 that they have only jsut investigated. It relates to staff not holding appropriate qualifications.
Is this a new method of reporting complaints or does it depend on the type of complaint received? In the past, I've noticed that they are always detailed at the end of the 'normal' inspection.