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How to spot a good nursery

24 replies

willowthewispa · 03/03/2009 20:28

There have been a few threads recently about the negative aspects of nursery care, and a couple of people have suggested it might be more useful for nursery workers to give parents some tips on what to look out for in a good nursery. I'm hoping other nursery workers can come along and add their experiences/opinions too!

Here are some of mine:

Staff turnover - look for nurseries with a low staff turnover. Find out what the pay is like if possible

Agency staff - nurseries using a lot of temps are either struggling to keep staff or have high rates of sickness, not a good sign. Not good for children to cope with new faces every day

Qualifications - are most staff Level 3 qualified? Does the nursery support further training - first aid, sign language, short courses in behaviour management etc for staff to keep up with current thinking? Does the pre-school room have a qualified teacher, are any of the staff degree educated or have Early Years Professional status?

Age of staff - is there a good spread of ages, or are the staff mostly very young? Have staff come back after maternity leave and brought their own children with them to the nursery?

Management - does the manager seem organised? Do they know the names of the children, and do the children greet happily them when they go into a room? Are they friendly towards the nursery nurses?

Atmosphere - are the children calm and busy? Do the staff seem relaxed or stressed?

I would always visit the nursery during a mealtime if possible - this will be the busiest and most chaotic time of the day, so if that seems to go well, it's a good sign.

OP posts:
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BakewellTarts · 03/03/2009 20:32

Thankyou...useful to get a professionals view.

Not a nursery care worker but one of the things that decided us was personal recommendation from a friend who had children in DDs nursery. Was particularly interested in how they dealt with her DCs when things went wrong and she was hideously late picking them up. Yes she was charged but her DDs were having a picnic tea with the carers rather than ready to go home when she finaly got there.

onadietcokebreak · 03/03/2009 20:32

Glad you posted this....my nursery meets most of these.

PartOfTheHumphreysGroup · 03/03/2009 20:35

That's useful, thanks. I've just picked a nursery for my pfb and can tick the boxes on the ones I know the answers to. I did have in my head that low staff turnover was important.
Also asked my hv for a general hearsay opinion and knew some other people with children there

Lilyloo · 03/03/2009 20:37

I would also call by, without pre arranging, to look around a good nursery should be happy to do this.

Tiramissu · 03/03/2009 20:43

Good thread willow

I think it is also important to get personal and honest feedback instead of a general 'she was fine'

willowthewispa · 03/03/2009 20:46

Actually, I wish I'd phrased it as high staff turnover being a negative rather than low turnover a positive. Low turnover at least means it's a good place to work, but I have also worked in a not-so-great nursery with lots of longstanding staff, but I think staff who'd been there a long time had kind of stopped caring so much about the job.

The big things for me are probably the qualifications and training (best nursery I ever worked had a good mix of qualified and unqualified staff, but sent all staff members on all kinds of courses in behaviour, sign language, special needs, play etc) and the returning after maternity and bringing their own children. If it's good enough for the staff's children, then it's probably good enough for yours!

The only thing about personal recommendations are that 99% of parents think they have a great nursery, whereas ime maybe 50% are good, 40% ok, and 10% terrible.

OP posts:
willowthewispa · 03/03/2009 20:49

Definitely Tiramissu - I'm been in situations where a baby has cried during most of their session, and when mum comes the room leader says "she was fine"! All nurseries will be reassuring, but a good one should at least say "she took a while to settle, she was quite tearful but we found this and that helped, all babies cry at first, next time will be better".

OP posts:
frasersmummy · 03/03/2009 20:55

well done willo .. after the last few nursery threads this has made me feel a whole lot better

thank you

stealthsquiggle · 03/03/2009 20:57

So from a parents perspective, I would say that is pretty much my list too.

High staff turnover is a bad sign.

Age spread of staff definitely

Manager involvement and children's reaction to them vital - are they primarily a childcare professional or a business manager?

Ask random member of staff about some random process - do they 'live' their processes and policies or are they just in a book gathering dust?

I think I get honest feedback from DD's nursery - 'grumpy' was the word they used today

stealthsquiggle · 03/03/2009 20:59

..and my perfect nursery (DD's one) would be a community owned not-for-profit one. It is next to impossible to make a profit from a nursery, so I feel much better that they are not trying to

They also reduce charge to 20% for booked holidays.

juneybean · 04/03/2009 00:29

Just to add that you shouldn't fooled by pristine nurseries as they probably don't let kids get very messy!

Though scruffy nurseries probably aren't very great either.

Ask about the outside area, I read on a website tonight that the daily schedule allowed for 15 mins outdoor play

kickassangel · 04/03/2009 01:06

when my dd was at nursery, the owner's 2 dcs were there, and when she was doing the banking, salary figs etc & working from home, she still took her dcs to nursery for the day, even though she wasn't there, so she obviously had great trust in her staff. there were also staff who returned after mat leave & took their kids there (i assume it was convenient & they got a reduction)
i called in at all times of the day, only once saw a kid REALY crying, and they were keen to explian that he missed his last key worker so much (she was about to leave) and the were trying to get him used to his new worker, a few mins at a time.
and a couple of times dh was late for them and we never once had a problem.

Tiramissu · 04/03/2009 13:50

I agree about the outdoor play.

Also, i think you shouldn't be over-impressed by the 'activities'.(i am talking about babies, no toddlers)

Some Nurseries tell you about many activities for little babies, that they do daily painting, singing, yoga etc and they impress the parents.

The way i see it i would prefer for a little baby not to 'have' to do all this especially as it is scheduled i.e. 11 am painting, 2pm singing etc.just because the nursery is keen to fill forms saying about the millions of activities they do.
Ideally i would like a nursery that follows the baby's own pace (but i suppose this comes againg into the ratio)

HMC · 04/03/2009 13:53

Ah I commend this thread - quite a tonic after the angst generated by the others

IwishIwasmoreorganised · 04/03/2009 13:56

Lovely thread - thanks for this.

I'm pleased to say that the nursery ds1 attended and ds2 will go to ticks the right boxes. It also felt "right" iykwim.

Heated · 04/03/2009 13:56
  • open door policy: parents in & out all the time & parents warmly invited to stay and join in
  • senior/well-trained/mature/professional managers in each room (who lead by example)
  • happy, smiley and well behaved children
  • happy, smiley and well behaved staff
  • lot of affection & cuddles
  • lots of information flowing each way between parents and staff
  • adaptable to a child's needs
  • a culture of admitting to mistakes (if there are any) and honesty with parents
  • good location/access to the outdoors (dcs' is at a farm), opportunities offered beyond what home can offer and very well resourced.
willowthewispa · 04/03/2009 20:13

With nurseries, to a significant degree you do get what you pay for. Cheap nurseries are generally saving money on wages.

OP posts:
purepurple · 05/03/2009 07:43

at last a happy thread about nurseries

there are good nurseries out there, I work in one

my manager lives on site, her children attended nursery from birth and still attend the before and after school club

in september I will have 4 staff children in my group

the baby unit supervisor has just returned from maternity leave and has 2 children in the nursery

today is world book day and I am going dressed as mary Poppins!

a word to all you parents, please don't put up with bad practice at nurseries, complain, complain, complain!!!

foxytocin · 05/03/2009 07:49

staff who will carry an upset child as long as it takes for him to settle. with one new toddler it was 2 weeks (not exactly constantly but close to it!) at dd's nursery before he felt secure enough to let go and explore with other toddlers.

nursery nurses who sit on the floor a lot of the time to work with the tiddlers.

foxytocin · 05/03/2009 07:54

staff who will carry an upset child as long as it takes for him to settle. with one new toddler it was 2 weeks (not exactly constantly but close to it!) at dd's nursery before he felt secure enough to let go and explore with other toddlers.

nursery nurses who sit on the floor a lot of the time to work with the tiddlers.

i visited a lovely new nursery while still pg with dd1. underfloor heating, large outdoor play area etc. i didn't send dd there because at 10.30 am all and i mean all the children were sitting. the babies in bouncy chairs to toddlers in an outdoor 'schoolhouse'. it worried me.

tattycoram · 05/03/2009 08:06

Oh yes, great thread. I hung around for ages during the settling in period so that I could see what was going on and moved DS to another nursery from the one we originally chose. Hung round loads at the next one too to make sure I was completely happy. I would definitely recommend doing that, you might think that poor staff would modify their behaviour if there is a parent in the room, but that's not necessarily true.

upsydaisy45 · 05/03/2009 10:59

Great thread. I checked out a few nurseries before finally deciding on the smaller, less pristine "village" nursery that dd is in now. For me it was all about the people - turnover, qualifications and just the feel I got from them. Also, being in a small village, I figured any bad news would travel like wildfire.

The other thing I really like about this nursery is the open door policy. They really don't mind parents wandering in any time. The other day I turned up early and arrived in time for tea. I was really impressed that at tea time all the babies and toddlers were sitting around two big communal tables. The whole atmosphere was really calm and quiet just like it isn't when we do mealtimes at home

spokette · 05/03/2009 12:08

From my experience

Happy children who refuse to leave when you pick them up. I started turning up later to pick up my twin boys because they refuse to leave!

Low staff turnover and good mix of age groups amongst staff

Staff are encouraged to continously train and develop their skills

Parents can turn up anytime without pre-arranging it.

Staff are open and willing to discuss all aspects of your child's activities etc

Staff and parents evening get togethers - we went to restaurants and discos!

Outdoor space which is frequently used.

Manager bought her own 4 month old baby to nursery following end of her maternity leave.

There is a parent's newsletter and a suggestion box for parents too.

Staff eat the food that the children eat, even though they bring in their own sandwiches! The cook is very, very good!

You are able to open your own art gallery with your children's paintings and craftwork.

dilemma456 · 07/03/2009 20:26

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