Can anyone offer any advice/their experience..
when applying for our children’s nursery it was privately owned however before our start date it was taken over by a chain of nurseries, we was initially told that not much would change etc etc however a lot has changed. Mostly surrounding cost. We have two children who attend 2 days per week, which is 21 hrs per week, we stretch the funding so should be entitled to 22hrs per week per child however the nursery are now saying that they can only claim 20 hours per child if we are using only the funded hours, so basically they’re taking 2 hours away from us because we aren’t paying for any extra days. I have a friend who uses the same nursery and she gets the full 22hrs because she pays for an extra day. It just doesn’t make sense to me, won’t the nursery just claim the full amount of hours that the children are entitled to? So although we are using the funded hours only we are still having to pay £220 a month for them to attend which includes having the pay for the extra 8 hours which they say the funding doesn’t cover, they also charge for food, nappies, wipes, suncream and activities. The deduction on hours has only come into affect since September and we was given no prior notice about it, previous to this we was allowed the full 22 hours. I just can’t understand it, does anyone else’s nursery do this?
thanks