Hi everyone, Help! I’m in a tricky situation with my child’s nursery and would really appreciate some advice.
Here’s the situation: My son is moving to a new nursery in a different council starting in October because of our relocation. We cannot physically attend the old nursery, and the new setting works better for our family logistics. (We are in London and will be an hour away from the old nursery with no car, and both work in completely different areas from it)
I gave one month’s notice to the old nursery, but they say the required notice was two months. I acknowledge this might have been my mistake, and I’ve asked to pay the old nursery privately to cover the notice period, to avoid any disputes. (I had given them a deposit in cash in 2023, I don’t have a copy of the signed contract. Lol I know!)
It makes sense for me to pay privately for the notice period and then start the 30-hour funding at the new nursery, as the funding is legally tied to where the child will actually be attending.
The issue now:
The old nursery is insisting that the payment is “funded”, implying the private fees would be the 30-hour funding.
• I have confirmed with my current council (current and new) that 30-hour funding cannot be split between two providers. Although the new one, Lewisham, says it can be shared.
• the old nursery say the funding is shared and can be split by two providers mid term (the parental agreement says otherwise, but maybe they mean they will do the transfer privately?)
• The new nursery confirmed that funding can only be claimed once per term, so it will be claimed by them where he will be attending from October.
The Southwark council also confirmed that for funding to be claimed:
The child must be on roll during headcount week.
• The parent must have signed a parent declaration confirming which nursery will claim the funding.
• Headcount week is the first week of October.
My son will not be attending the old nursery during headcount week, and I did not sign a new parent declaration with them.
From my perspective:
I’d like to pay the old nursery privately to cover the notice period, but the insistence on claiming funding and confusing messages from them is causing stress. (Payment is through tax free account and have already set it up WITHOUT the funding)
• I just want to make sure my child’s care continues smoothly and that I handle this correctly.
From the nursery’s perspective:
• I think they see the funding as theirs to claim because it contributes to their income and I get it. However my family without the funding for the rest of the term+one month private fee with the new nursery would not be financially possible or at least harsh (because of the overlapping in October and double paying)
• They seem to be mixing funding with private fees, insisting on “their funding” even though legally it is for the child and the new nursery.
- the nursery manager is being very misleading and keeps changing what we need to do. First she says we will loose the deposit, then she says we can pay privately, she gave a quote for this also. Now she is saying the funding for Autumn 2025 has already been applied to (weird cause I didn’t sign the parental agreement)
Has anyone been in the same or similar situation? The nursery manager is quite old so I’m really struggling to understand if she just doesn’t get it how it work or if she’s trying to intimidate us (failing cause her emails has absurd lol).
I don’t understand if they want to transfer privately the funding themself to the new nursery. Is it even a thing? I mean theoretically it makes sense but the councils disagree.
Thank you!