Hello all, putting out the feelers to see what other parents would do in our situation. We have two DCs, one is already settled in a nursery very close to home and enjoys it. Although she is settled now in the pre-school room, we had a lot of issues with the nursery baby room. Many of these issues stemmed from her having very bad nappy rash that had to be treated by a doctor from when she started, despite never getting it at home. What shocked us was how they dealt with it, they essentially told us they couldn't do anymore than what they were doing (more regular checks supposedly) and that we could terminate our contract if we weren't happy. I was heavily pregnant at the time so we decided to continue as childcare in our area is competitive and we wouldn't have been able to move her. We know of other parents who have also felt bullied by the manager when they have complained, but again due to lack of decent childcare have kept quiet.
For our second child we have been looking at alternatives and a new nursery is opening in the area. It would be a 10-15 minute drive in the morning before work, which could be tricky if we need to do multiple drop offs. The nursery itself however is beautiful, great facilities and the manager seems very nice. My only reservations really are the travel, and the fact it's a brand new set up so we don't have a network of people we know/reviews to check like we would with our current nursery. It also makes me a bit sad that my children won't be together when the little one starts but they'd only have about 9 months before the oldest goes off to school. The fees are about the same when you consider sibling discount so it's not really a financial decision. Any advice is much appreciated!