HELP- Concerns with Nursery

[Far6152]

My LO is 2 and has been at nursery for a year now, she started in the baby room which I couldn’t fault! Lovely staff, great communication, she was very happy. She moved to the toddler room in January and I things haven’t been great. There is a high staff turnover, every time I drop her off there is a new staff member i don’t recognise and no introductions have been made. I couldn’t even tell you the permanent staff that work in her room. Her keyworker left and no one told us, we also have no idea who her new one is. She’s not had an observation done since beginning of May. She is always asking for her old key worker which makes me think she doesn’t know who her new one is or who to go
to for comfort :(

should I address these concerns with the nursery or am I being over sensitive? I don’t want to come across as the annoying parent!

I'd address those issues, I would want to know who my child's keyworker was at the very least.

Thank you for replying, makes me feel better that I’m not over thinking things! I couldn't even name one single worker in her room anymore

Yeah the change of staffing and key worker you should be aware of just so you know who is looking after your child.

Observations depends what your nursery does everywhere is different. We do 2 a month so if done all ag the start of the month dont have to do anymore really but like said everywhere has their own way.

I don't think the changes of staff are necessarily concerning, and the nursery may not be able to help them. But your child not knowing who her key worker is very concerning.

I don't think the changes of staff are necessarily concerning

I do. A high turnover of staff as described by the op would concern me. The total lack of communication would concern me even more.

It's your absolute responsibility to ask about this and move her if necessary. It's on you to make sure her childcare provision is up to standard; that she's happy and settled and is in the best environment you can afford.

It's not up to parents to make sure the childcare provider is up to scratch. That's the nursery s responsibility.
I would ask for a meeting with the manager. Explain your worried you and your daughter don't know who her key worker is or the other staff members.
The observation thing is do. Where I worked it was one a month although we did send parents photos of their child each day. Ofsted are moving away from observations they ask staff about their key children as it's more important to know all about the children than to do a lovely observation.
But speak to the manager. If you are still not happy or nothing changes time to look for a new setting.

Just ask them who her key worker is.

In 5 months since being in the bigger room you haven’t asked who her new key worker is?!

I only found out her previous one left last week, and this was only because I asked where she was as my daughter had been asking her her and I assumed she was on annual leave. Turns out she’d left and no one told us

There are ways to talk about this without being ‘that’ parent. There are also ways to be really confrontational, negative or over dramatic.

Your post has a bit of both in how it comes across - so it’s worth taking a pause and picking your intended tone before talking to the nursery.

Hi, I know there have been a lot of staff changes recently and I’m feeling a bit out of touch on the staff in the room. Could we arrange to have a chat, meet Elsie’s new key worker and also get some introductions to who’s in the room and their roles.

Is very different to

You havent told us anything and my child doesn’t know who to go to when upset.

The former is a really sensible conversation to have.