I just found out that despite being closed on bank holidays we still have to pay the daily fee for that day.
Im not very happy with paying for a service that we are not using, but have basically been told 'tough, its our terms and conditions.'
Is this standard practise across most nurseries?
The jusification for still having to pay, is that its priced into the overall fees,making it slightly cheaper per day. But correct me if im wrong, but if a child doesnt attend Mondays then they wont be charged for the Mondays they are closed, but under thier pricing logic, would benefit from cheaper daily fees.
It just seems like they close on bank holidays as they dont want to pay staff double/triple time but also dont want to take a hit a lose out on income whilst they are closed.
Im a justifed for being angry at this? Or is this just how child care works.
Nuresy in question is the busy bees francise