Should I have been charged for all hours

[Sam478]

Hi, I’m fairly new to nurseries and the funding system so after some help. My daughter is entitled to the 15hours funding, but as it’s a year round nursery they say it works out at 11 hours a week. She normally does 1 day a week which is 9hour day. Last week she had to do an extra day 6hour day. I got charged for the 6hours, is that correct or should they used some of my funding hours? Thanks

They can charge you for the whole day as they don’t have to carry forward missed hours but how else could you claim the other two hours? Are they open 11 hours a day or would you need todo two days at 5.5 hours to get full use? It’s worth a conversation with them as they should have at least deducted the two hours.

I don't think you can change how much funding you're using ad hoc like that. The nursery had to say how many hours they were having your child, and they will have only received the funding for that many hours.

I think you can ordinarily change once a term, as long as the nursery have the information by the correct date.

Presumably they are only claiming for 9 hours a week, so don't get the other 2 hours funding to use towards another day.

You can’t use funded hours ad-hoc, it doesn’t work like that. The nursery will put an estimate in before term starts for however many hours your child does. They then confirm this at headcount. They can’t add on hours mid term so these will need to be paid for.

In my local authority, you cannot add hours after headcount. Any additional hours after headcount week need to be paid for by the parent/guardian

They will be claiming 9 hours a week from Jan-April - they don't get the other 2 hours to hold for you.

yes you have to pay for the additional hours you used.
the funded hours are already allocated - 11 hours per week over the year; per term; so you used an extra 6 hours over your 11 hours for the week - which need to be paid for by you; otherwise they would be loosing payment for 6 hours as you’re going to be using them allocated hours further down the year.

Yes this is correct - you've signed up to use 9 hours a week, even though you're entitled to 11 (because the one day you're committed to is 9 hours long - you don't need 11 because the day isn't that long). They aren't to know you'll want more at some point

The nursery will have done their claim for this term and claimed 9 hours a week for your child.

Yes you have to pay for for the extra hours. Your 15 hours have been stretched to all year round and already allocated so any more need paying for.