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Can I view the CCTV?

55 replies

Mothersworries · 08/09/2024 20:51

My 2 year and 2 month old started at nursery last week, she’d had a week and a half of settling in sessions but did not like it. Her first day didn’t go too bad she’d been on and off crying all morning, but not the worst.

On her 2nd day, I was at work and received a phone call from the nursery to be told there had been an accident and a member of staff had stood on my daughters arm, they’d said she was having a tantrum (edited by MNHQ) and rolling on the floor which I can believe as she doesn’t like nursery yet and they’d stood on her by accident. They said she’d been crying for over an hour and not really moving the arm so advised I come and collect and get her checked over so I did.

Collected her from the nursery and signed the accident form, and took her to a&e she was moving it slightly but not a much as usual and was holding her elbow a lot. We needed a scan as the it was on her elbow and a joint was involved.

Went down for the scan and she screamed and cried a lot as we had to move her arm into different positions for x-ray. So the results came back fine but the doctor said she thought that it had been slightly dislocated an injury sometimes called pulled elbow children get from getting swung by their arms and when we’ve done the x-ray it had popped back into place.

My daughters arm is now completely fine had no issues since. But the more I’ve thought about it and spoken with people I keep being told to request the CCTV? Is this something nurseries do?

I do believe it was a genuine accident but I can’t help worrying now. I also do no want to start my relationship off with the nursery on a bad foot. What should I do?

Do nurseries show cctv on request??

OP posts:
Are your children’s vaccines up to date?
Tulip8 · 08/09/2024 21:06

Essentially no you can't.

letmego24 · 08/09/2024 21:10

Well you could complain or even report to the Police if you suspect foul play or neglect of some sort, or ask their advice?

letmego24 · 08/09/2024 21:10

I mean that sounds pretty bad

LIZS · 08/09/2024 21:10

No, only specific organisations like police can do so.

Myusernamemustbeatleastthreecharacters · 08/09/2024 21:12

No I don't think you can view the CCTV and if it was anything other than as described they wouldn't agree anyway.
If it was me I would look for another setting as to be honest your relationship with them will be broken down now as you won't be able to trust that what they told you was how the injury happened.
I'd also go so far as to say regardless of how the injury happened your child is probably going to struggle settling in there now if she associates the setting with the incident.

TheGirlWithGlassFeet · 08/09/2024 21:16

I'm surprised the hospital didn't refer it to social services. I wouldn't feel comfortable as the hospital said it was usually caused from swinging and the nursery said someone stood on her arm.

Whatatodo79 · 08/09/2024 21:17

Sounds like an injury that could also be caused by a child pulling her trapped arm away suddenly ie when trodden on exactly as they say. If they were in the business of lying about what happened they'd have blamed another kid or something wouldn't they? I hope she feels better soon but don't let others wind you up if you are not worried yourself

Jellybeanz456 · 08/09/2024 21:42

Tulip8 · 08/09/2024 21:06

Essentially no you can't.

Yes she can,
I work in a nursery and if a parent asks to see an accident on cctv ect then they would be shown it, if we refused it would look like we're hiding something. This is why we have cctv!!

qualifiedazure · 08/09/2024 21:46

Go and speak to the manager, tell them what the doctor said and ask if you can view cctv of the accident.

Mothersworries · 08/09/2024 21:47

Jellybeanz456 · 08/09/2024 21:42

Yes she can,
I work in a nursery and if a parent asks to see an accident on cctv ect then they would be shown it, if we refused it would look like we're hiding something. This is why we have cctv!!

Thankyou, so this is common for parents to ask to see the CCTV? I didn’t know if I’m going to sounds unreasonable

OP posts:
Jellybeanz456 · 08/09/2024 21:47

Am surprised so many people think she can't ask. Op yes you can definitely ask nursery can refuse I guess but I know where I work they don't refuse.

GrazingSheep · 08/09/2024 21:48

I work in a nursery and if a parent asks to see an accident on cctv ect then they would be shown it

What do you do if other children are in the cctv footage?

Jellybeanz456 · 08/09/2024 21:49

Yes parents do ask its happened numerous times if anything we show it to put parents mind at ease.

Vabenejulio · 08/09/2024 21:51

My assumption would be that the CCTV footage belongs to the nursery and is there to protect the nursery workers from accusations and litigation (by showing nothing bad happened or showing something good happened), rather than to provide parents with ammunition with which to shut the operation down. But I'm a cynical bitch.

Oganesson118 · 08/09/2024 21:52

Jellybeanz456 · 08/09/2024 21:49

Yes parents do ask its happened numerous times if anything we show it to put parents mind at ease.

That sounds like a GDPR breach.

Mothersworries · 08/09/2024 21:52

Jellybeanz456 · 08/09/2024 21:49

Yes parents do ask its happened numerous times if anything we show it to put parents mind at ease.

that’s good that’s all I need is my mind putting at ease, it’s a completely new place to us so it’s nothing against the nursery it’s just unfortunate the accident happened

OP posts:
comedycentral · 08/09/2024 21:52

That sounds really stressful, what do you hope to gain from seeing the CCTV? If you have any doubts in your mind, you should speak to the police for advice. I hope your little one recovers well.

comedycentral · 08/09/2024 21:53

Oganesson118 · 08/09/2024 21:52

That sounds like a GDPR breach.

I agree with this, I am not sure CCTV can be shared if other children are in it. All parents would have to consent to this.

Jellybeanz456 · 08/09/2024 21:54

GrazingSheep · 08/09/2024 21:48

I work in a nursery and if a parent asks to see an accident on cctv ect then they would be shown it

What do you do if other children are in the cctv footage?

I don't personally show the cctv it's the manager that deals with it, plus recognising other children would be pretty hard as it not crystal clear and blurry.

Whatwouldyoudoaboutthiz · 08/09/2024 21:56

So they've either stood on your two year old, who was on the floor upset, or they've pulled her/swung her by the arm.

Personally I'd not need to see the CCTV. They just wouldn't be going back.

I've worked in early years settings, and used them as a parent so I think I can see it from both sides. This isn't a setting I'd be happy to continue at.

Mothersworries · 08/09/2024 21:57

comedycentral · 08/09/2024 21:52

That sounds really stressful, what do you hope to gain from seeing the CCTV? If you have any doubts in your mind, you should speak to the police for advice. I hope your little one recovers well.

My child is now completely fine, arm is fine and hasn’t bothered her since, but i just want to make sure that is what happened, as my child needs to carry on attending this nursery due to both her parents working and I just want to feel 100% comfortable when leaving her there I honestly do believe it was a genuine accident but I feel like I have a duty to make sure it was?

OP posts:
waterfalls123 · 08/09/2024 21:58

But it be a GDPR breach? They aren't giving the parent the footage, just showing them. And it's not as if the children will walk around with name tags above their head so they are identifiable?

It's no different to walking into the room to do pick up or collection really?

Our nursery tag the child in pictures on the app for group photos - parents can then 'like' a picture / post. If they like it, it shows the parents full name! I had never considered that to be a GDPR breach?

StormingNorman · 08/09/2024 22:00

Jellybeanz456 · 08/09/2024 21:42

Yes she can,
I work in a nursery and if a parent asks to see an accident on cctv ect then they would be shown it, if we refused it would look like we're hiding something. This is why we have cctv!!

You need to be authorised to watch CCTV footage. I’d honestly get your employer to check what they are doing is legal as they are probably breaching the privacy (GDPR) of the other children in the footage by showing it to unauthorised parents.

It would be unusual for all staff to be allowed to view the footage even; there’s normally one nominated person in an organisation the size of a nursery.

You’s be able to hand the footage over to police or release under a SAR though. But I doubt this is what you’re doing. Your employer should tighten up their procedures.

StormingNorman · 08/09/2024 22:02

comedycentral · 08/09/2024 21:52

That sounds really stressful, what do you hope to gain from seeing the CCTV? If you have any doubts in your mind, you should speak to the police for advice. I hope your little one recovers well.

Well it’s called pulled elbow not trodden elbow, so I’d be wanting to see what exactly happened. You wouldn’t?

Littletreefrog · 08/09/2024 22:03

If it helps my son had 'pulled elbow' when he was 2 from someone accidentally standing on his arm and him trying to pull it away while it was trapped. I know this is what happened because I saw it.

The Doctor said usually caused by being swung by the arm but he had seen it from the arm being stood on a few times.

So I think the explanation does match the injury.

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