To not be impressed with new room my child is in at nursery?

[mrslty]

My child has recently gone up to the older age room after the baby room last two weeks. And I still don’t know the staff in the rooms names apart from one. When I went in there to drop her off, I said who I was and no one said anything, and I asked what their names were and only one person answered.
on the first day she was in there they lost some of her stuff and we never got it back, fine it happens but they just don’t talk to me much, I have to really probe.
They forgot to log what food she ate and when I asked how she ate they said to check the app and I said well you didn’t update it?

The baby room staff were so friendly and had great communication whereas I feel like they’re awkward with me in here and I don’t know why and it’s just made me feel uneasy.

am I expecting too much to know the names of who my child is being looked after and for some form of communication?!

None of this sounds right to me and I wouldn't be happy with it at all!

Find the room lead & tell her your concerns. If no improvement, speak to or email the nursery manager. Meantime investigate other nurseries for another place if you are not happy. Most settings require one month notice.

I would look for another nursery immediately. Not ok

rubbish but find out how many of them are bank or temp staff rather than permanent- they are often told to avoid speaking directly to parents.

We also have to probe when we pick up our son- although its getting better- I now ask questions such as ‘what did he enjoy playing with today?’ rather than ‘how is he?’ as the latter was usually just met with a ‘he’s been fine’.

If they can't even be bothered to answer you I'd be concerned how well they are bothering to look after the kids.

Idk if it's in the app or not! If a parent asks you tell them! I awalys try to tell the parents one or more things there child enjoyed each day

No, that's not good enough.