DD has been going to this nursery for a year and loves it - she's thrived there and we've never had an issue. We were really happy with the observations, her care and what we saw on drop off/pick up. She has allergies and they've never slipped up and are really careful. All in all, we've been really happy with the care provided.
They've just been rated inadequate due to pretty much the management of the nursery. It says they are all new to their roles/supervision of staff is poor/lack of coaching/information isn't communicated between management and staff. Nowhere in the report are there any concerns about the care or welfare of the children - in fact that's the only redeeming part.
They have sent a very lengthy email to parents stating how devastated they are and how they are committing to changing their rating, but that they are also appealing this rating because they feel it isn't justified.
I'm obviously upset and hate to think I'm sending DD somewhere that isn't good enough - even though she is clearly blossoming and enjoys it. What would you do? I'm inclined to keep her there, but DH isn't so sure now.