My DS started nursery in March, took a little while to get settled but was finally settling in.
Earlier this month the nursery staff took him out, to the shops with other children, without our consent or knowledge, i.e. without checking if we'd even given consent or calling to ask/ tell us!
They apologized and we kept him there, but were very wary.
Then last week he fell, hurt himself but no one saw or heard him fall or cry. They admitted that he was happy most of the day, with his Nursery Key worker, and that she nor anyone else at the nursery knew he had fallen or was crying.
He had grazed his arm, hurt his knees, quite badly bruised, so must've been quite a fall.
To top it all off the office staff member that called me to tell me no one saw, was so rude, obnoxious and humiliated me on the phone just because I questioned why he was unsupervised. Horrendous behaviour from those you expect to look after your child and be role models.
We've decided to take him out of that nursery and find a new one because their safeguarding is not up to scratch. I feel soooo guilty, because he says the Nursery staff's names and talks about them. And even though they were so negligent (all bar one or two), he got used to them. But we couldn't risk a worse unsupervised fall or another incident / worse incident to take place.
He sounds happy about "new nursery" but the guilt just isn't leaving me. And there is no going back to this previous Nursery, the list of concerns were far too long and these two major incidents just were too much.
The stress, anxiety and upset is getting too much and I'm bottling it in. Just needed to air this to fellow mum's and find out if toddlers adjust to change ok.
:-(