Hi there! Wondering if anyone can shed some light on some disagreements we are having with our nursery.
To stage this, our son , who was 2 in February, started nursery in April. Two days a week 8-6.
when enquiring with the nursery before joining, we asked about the 15 funded hour entitlement and what the actual monthly cost would be. We understood that the nursery would allow us to spread the allowance throughout the 52 weeks of the year, equating to less funded hours per week, but the invoice would remain the same throughout the year.
the email that I had from them was as follows. -
“”15 hours spread across the year works out 10.28 hours free per week.
8-5 2 days is 18 hours per week which leaves on estimate 7.5 hours to pay.
£10.92x7.5 is £81.90
£12.50 (daily consumable charge)x2 is £25
On estimate the weekly cost will be £106.90 per week.””
——-
this would equate to £463.23 per month including the daily consumable charge (which includes 3 meals and snacks etc).
when invoiced, our invoice came to £578.
naturally I queried this, quoting the above email and the response was as follows -
“”I do apologise you are confused, This terms funding works out less hours so its not 10 hours a week. The cost I gave you below was an estimated figure. Please confirm you received our letter regarding the consumables and how they will be charged on a monthly basis.””
I replied, asking for further clarification, as to my understanding, the funding , spread throughout the year, should not differ term to term, hence the reduced hours funded due to the school holiday weeks being unfunded.
I have sent two further emails asking for their calculations, and have not had a reply. I am naturally not settling their invoice until I get a valid response. However I’ve sat and looked at the guidance online, as well as double checking my workings out and can’t see where I am incorrect.
perhaps someone else can lend their insight?
thank you!