Hello, my query is with regard to my experience at my child's nursery. She attends a 38 week nursery and I gave them a notice of leaving two weeks after spring term started. They are asking us to pay ONE ENTIRE FULL TERMs NOTICE. Which seems only right. However, to my shock they want me to pay both spring and summer terms fees. The reason stated is since I didn't give the notice at the start of spring term it can't be counted as an entire term of notice served. Thus they need us to pay both spring and summer terms fees. That would be a total of 6 months of fees to be payed. And they further stated if we don't make the payment in a days time they will add a surcharge of 20%. Problem is the contract is very ambiguous. It says a full terms notice must be served in case of termination but doesn't mention what is the protocol if we serve it mid term. Is there any hope for me? Or am I bound by it?
Thanks in advance