My daughter went to a nursery and we payed for her to go two half days a week at about 4/5 months before she got her funded 15 hours. Then she went for three days the hours spread out. We got charged a supplement fee of 50p per hour so £7.50 per week and this lasted quite a while. Eventually the price went up to £1per hour. Although this was a lot we didn't complain we paid as we knew our child was nearly finished ready for reception. She had her graduation and that was it. Suddenly today after over a year (DD is at reception moving to year one) I get a phone call. This women told me they are sorting out their finances and collecting outstanding fees. I said we haven't been there in over a year I had paid monthly never missed a payment and never got the amount wrong. I ended up putting the phone down because I started to have a panic attack. Please don't judge I have extreme anxiety and this has set me off.
Has anyone else had this? I have bank statements to prove I paid the fees. The nursery changed hands a few months before my child left but the lady who previously owned it was still there and I payed the last two payments to her and she's told me I can't owe anything as she always sorted it out if she saw.
Legally what's going to happen? I'm so stressed and anxious I know I've paid them correctly and I can't afford to pay anything now or get taken to court. I have nothing. All my child benefit goes on her school uniform and shoes.