Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Nurseries

Find nursery advice from other Mumsnetters on our Nursery forum. For more guidance on early years development, sign up for Mumsnet Ages & Stages emails.

is this injury acceptable at nursery?

70 replies

dadMaciek · 14/02/2023 21:16

Hello to all mums!!

I would like to get your advice and opinion please.
Today we collected our 2 years old daughter from nursery with large mark on her jaw. We have to other, older children and are experienced parents. Accidents happen and we get used to this, however here we do believe that this is too much. Especially when you pay huge fees for professional care without any support.
What would you do? What is your opinion please? We are concerned about our daughter safety.

Thank you soooo much in advance, warm hugs
Maciek and Leidy

OP posts:
Hubblebubble · 14/02/2023 21:28

I once worked at a nursery. We did accident forms for scratches. Literally from babies scratching themselves. That's a serious injury.

Notsogreatexpectations · 14/02/2023 21:29

Have you given your real names in your original post?!

AnotherAppleThief · 14/02/2023 21:36

I just knew that was a man writing that post! Grin

WeWereInParis · 14/02/2023 21:47

Depends how it happened and how they let you know. Realistically, my 3 year old could fall and do that whoever was looking after her - it would only take a second.

familyissues12345 · 14/02/2023 21:49

I'm confused by what you're concerned about? Did they not tell you it had happened?

The chin is a common place to bash if you fall over, I can't see how you can expect that to not happen, regardless how expensive the nursery is.

You definitely should have been told about it though!

JenniferBarkley · 14/02/2023 21:52

Loads of ways that it could happen that wouldn't bother me.

A few that would.

Not being told about the injury and what happened would also be a concern.

TetherEndOfMy · 14/02/2023 21:55

It's a just graze and a small cut. My son had similar when he fell over in the playground onto a toy. It was worse than this. It happens. That's life. As long as they communicated it to you and it was an accident. If they didn't, I would have an issue with their lack of communication, not the injury.

ChildminderMum · 14/02/2023 21:59

Depends what happened, and how it was communicated to you?

My own children have had injuries as bad and worse in my care, falling off bikes and out of trees.

Mariposista · 14/02/2023 22:04

Ouch! Definitely find out how that happened.

ReallyShouldBeDoingSomethingElse · 14/02/2023 22:10

I'd definitely expect that to be taken seriously by nursery. It's more than a little bump.

ImNotCrazyIWasTested · 14/02/2023 23:00

Totally depends on whether you were contacted or not, accidents do happen.

When my girls were in nursery I received a phone call from the manager who was in tears because my eldest had a tiny cut under her eye, nobody saw how it happened and she couldn't stop apologising.
I told her not to worry as 2 girls 13 months apart is hard enough never mind more than that!
They're now in school and I get a call at least every 2 days because 1 of them has banged their head 🙄

Msmossy · 14/02/2023 23:10

No matter how careful you are, accidents can and will happen. Whether at home or in a childcare setting.

What's important here is whether appropriate safety measures including adult/child ratios were in place and if correct procedures were followed after the incident. I don't know what the exact procedure is in this case as I'm not in the UK.

kirinm · 14/02/2023 23:28

My daughter cut her head open at nursery needed stitches. It didn't occur to me to be cross with them.

PissedOffNeighbour22 · 15/02/2023 01:43

@watchfulwishes Do you happen to know if there are any rules over accident forms? Or just down to nursery policy?
My DS got 3 'head injuries' on his first two days and they won't give us copies of the forms.

Skinnermarink · 15/02/2023 06:50

And yet the OP has not bothered to come back or give anymore detail.

SD1978 · 15/02/2023 06:57

Without the details of what happened and how there is no way to make a comment. They are watched but they can't be within arms reach of every child at all times. Was it recorded correctly, and were you informed? If so, and the incident isn't due to negligence, then I don't see how they are to blame.

dadMaciek · 15/02/2023 07:31

Thank you to you all!!
Nursery did call us to inform, however we were out of the network. During collection we did not expect this to be huge and while she was walking, and we looked from the height we could not spot it. The teacher said that she our daughter fell in the garden. We thought that is normal and we left. Only on the way out we did look better and have noted such large spot.
I wrote the email to nursery with request to examine camera. In my opinion it is normal that children trip, or lose balance. However this looks like to us as she fell from the height and can be teachers negligence by allowing co climb.

Well.. most important that Natasha is fine. I will update you what nursery response will be.
Many thank x

OP posts:
TetherEndOfMy · 15/02/2023 07:37

dadMaciek · 15/02/2023 07:31

Thank you to you all!!
Nursery did call us to inform, however we were out of the network. During collection we did not expect this to be huge and while she was walking, and we looked from the height we could not spot it. The teacher said that she our daughter fell in the garden. We thought that is normal and we left. Only on the way out we did look better and have noted such large spot.
I wrote the email to nursery with request to examine camera. In my opinion it is normal that children trip, or lose balance. However this looks like to us as she fell from the height and can be teachers negligence by allowing co climb.

Well.. most important that Natasha is fine. I will update you what nursery response will be.
Many thank x

I'm so glad I don't work in a nursery. You really don't need to examine the cameras. She fell and hurt herself. It's not even that bad an injury. She didn't need stitches. You're being quite dramatic.

jumperoozles · 15/02/2023 07:38

All sounds perfectly acceptable given the fact they phoned, told you at pick up what happened and the injury looks like that’s what happened.
do you not trust your nursery? Seems v off to jump straight to negligence with an injury like this. Little children often fall and scrapes on faces can often look a bit bad for a few days. It doesn’t immediately suggest she fell from a height, what a strange assumption from that. Nursery would not have dangerous things at a height from them to fall off.

MrsPelligrinoPetrichor · 15/02/2023 07:41

Good grief, it's not a huge gash, she fell and hurt herself and you were informed. Why the drama?

LeroyJenkinssss · 15/02/2023 07:43

i don’t understand why you’re making such a big deal out of this. It’s not horrendous, accidents happen, they tried calling you and told you at pick up.

it’s not their fault you weren’t available or failed to look properly at pick up. It’s well within the standard gambit of childhood injuries and you’re being naive if you think serious injuries only happen if adults aren’t supervising properly.

Sirzy · 15/02/2023 07:43

i don’t see what the issue is here. Children fall and to be asking to examine cctv basically says you don’t trust them. They tried to contact you when it happened they couldn’t so it’s lucky it wasn’t a severe injury!

dadMaciek · 15/02/2023 07:43

you are right. We are probably dramatic and overprotective.
Its because daughter was recently diagnosed with JIA and also has quite big strawberry birth mark on her right side of the neck. In case if injuries in this locations she can have bleeding from blood vessels in her skin.

but I will calm down. I appreciate your response!

OP posts:
AngelDelightUK · 15/02/2023 07:44

I’d want to know exactly what happened!

nbcsw · 15/02/2023 07:54

I'd be more concerned that they called to tell you it had happened and you didn't have a connection, what would you have done if it was something serious and they couldn't reach you?

Also a child doesn't need to fall from a height to do that injury, people are being very OTT in their responses, I suspect they don't currently have a toddler or they would know. My 3 year old is always hurting themselves by falling over. They had an injury much worse than that this past week and that was just from falling whilst running around playing.