I collected my son from nursery today, he's 2 years old. I believe the ratio is 1 nursery assistant to 4 toddlers for his age.
He got two scratches, one on his arm and one on his face. They happened at separate times and they don't know how he got either of them.
I know accidents easily happen with toddlers but I'm not happy that they don't know how he got either of them in one day.
I don't want to make a formal complaint but I want the manager to know what's happened. I don't know if it's worth me saying anything and if so how to word it.