Nursery under charged wwyd

[Whatdidyoudo99]

Had nursery invoice yesterday and we have been very under charged by about £600. Would you be honest and tell them or say nothing and pay the small amount bill and see if they notice

Obviously you tell them.dont you want to be sure your child is booked for everything you expect?

I'd say something personally as they are probably not flush themselves, plus if they realise they will probably guess you knew which creates a distrust. If I was a large corporate organisation I wouldn't though.

WTF. Thé nursery pay wages to staff to care for your child ffs. Why would you even consider trying to be this dishonest with them?

plus they will notice, and they will think you are bellends.

I would definitely tell them. They offer a service for a price you've agreed to pay. And they will most likely pick up on the mistake anyway.

They will find the mistake and know that you are dishonest. Do you want to be that person?

Tell them unless you want a hefty back charge.

Hubby was like it’s their problem and they should double check the bill before sending it.

But as I am a lot more honest, I emailed yesterday and new bill has been sent and she was very grateful for my honesty.

Was interested to see what others thought

So if your husband accidentally paid them too much one month, added an extra 0 or something, he wouldn't expect to get it back? He'd write that off as a loss? 🙄
Don't be dishonest. Pay up for them caring for your child.

“WTF. Thé nursery pay wages to staff to care for your child ffs. Why would you even consider trying to be this dishonest with them?”

^This. Nurseries are under so much strain, I couldn’t not pay

I would not have said anything and waited to see what happened. No one can properly explain the nursery model to me: parents pay lots + staff poorly paid = nurseries plead poverty all the time

But then l work in an industry where I routinely get under paid and l am expected to me grateful. Im not

@EL888, I am involved in a pre-school so not same as a full-time nursery but similar issues. We pay staff living wage (and a bit more for those with more responsibility) but we pay nothing in rent/utilities as we are part of a larger organisation. But we still have to pay for training, insurance, resources, pensions, NI, etc and you haven't just got to pay staff for the hours the children are there but for preparation, cleaning, admin, applying for funding and grants, planning. Our staff costs are about the same as the fees we get in. In a good year, the fees are marginally higher than costs, but we have made a loss for each of the last three years though hoping we might just break even this year. So a nursery with rent and utility bills to pay could easily struggle to afford to pay much more than minimum wage, particularly if it takes 3&4yo funded children, where the local authority pays less than £5ph - or 2yo funded, where we get paid about £6ph but have to have a ratio of no more than 4 children to 1 adult. In practice, you usually have to have more adults than minimum ratios if you are to do anything more than provide the bare minimum of care. We aren't aiming to make a profit, just to provide a service and break even on average but without the support of the larger organisation we couldn't do it and I can't see how anyone makes a worthwhile profit from a nursery whilst still providing decent care and education.

@EL8888 the person who owns the nursery will need to make a profit or surely they wouldn't own one in the first place...believe me, running a nursery is ALOT to take on,
constant worry and problems. Of they didn't make a good amount of money, the nursery would probably not exist in the first place.

Op - I would let them know (as I see you have). At some point they will realise and wouldn't think much of you for not flagging it up

This has happened to me before.
There've been times when I've emailed saying is this bill correct? And they've changed it.
However there've been times when I've emailed saying the same thing and I've not had a response so I've been undercharged still!
But mine is so shit.
It's a nursery but she's school age so she goes to the wraparound care there