A few months agot my 3 year old started saying that she doesn't want to go to nursery. It was quite shocking because she was happy to go.
On a few occasions, I had to pick her up to take her to doctor's and so on, and I noticed small marks on her, like a scratch, a bump, or white spots as the result of been squized too hard. I asked the nursery staff and I didn't get any explanation, and started making a lot of questions. The team leader of the room started avoiding me and asked other staff to give me the daily report.
The other day, my kid said that she is been hurt at the nursery by other kids, she said that usually she is playing by herself and other kids come out the blue to hurt her. She said that one member of staff had to remove the kids from her a couple of times.
I raised this with the management and they denied everything, they said that she is happy there and that the kid who hurts her the most is a very good friend of hers, even that I noticed that when I pick her up she is no longer playing with him as she was in the past. I didn't get an explanation about the team leader avoiding me or even an apology. I felt that they didn't want me to remove my kids from the nursery at any cost or raise it with the care inspectorate. They were more worried about what I would do instead of making it right for my kid. They said that they have gone through the accident reports and everything seems normal, but what about the accidents and marks that I have seen and no report was given about it. They didn't acknowledge that either.
I don't want to remove my child from nursery earlier and teach her to run away from the problems, but I don't want her to feel insecure, and not safe and that she can't count on me.
We apply for another nursery, and she is got a place in a couple of months, but until then, I need some childcare when I am working. I have contacted childcare agencies but they are very busy at the moment and my family is abroad.
What do I do? I do believe my child, my husband has some doubts.