Hi, I have an 11 month old who is due to start nursery(1 day per week) as I am returning to work.
We are new to the local area so I havent been able to get nursery recommendations from friends/family.
Having already cancelled a registration for 1 nursery due to poor communication and attitude once I registered my daughter I am now having concerns over another I have registered her with.
When I went to view it I was only allowed in the reception area, im assuming due to safeguarding or covid. They seemed to fit in with the home from home and learning ethos I hoped for and left feeling more positive about them than the precious 2 I viewed. As soon as I registered her they rang and said they had other interest since I viewed(12 hours beforehand) and I had to get her in 3 weeks earlier or not at all fair enough I thought. I had emailed saying I wanted her to have a 2 hour settling in session and then 2 half days before her full days but they said she could have a settling in session the day before her full day.
I heard nothing more and her settling in session is tomorrow so I rang and asked about times clashing with her nap and what to expect to be told I will meet her key worker at the door and then she will go and settle in for 2 hours and I'll go home. Now this is where my concerns are because they haven't asked about her routine, her likes or dislikes or anything . I mentioned this on the phone and she said if you could email her routine over that would be fab but don't worry she will be fine.
Is this normal? I was kind of expecting to go in and sit with someone who would ask me about her, she would meet them with me in presence so she can see I am comfortable with them and then she would go play for a bit and I would be there to come to freely, so I can also see what they are like.
Bare in mind I pulled her out the last nursery because the classroom assistant called a child needy when they were climbing on her for a cuddle whilst I was there!
I'm feeling really nervous about leaving her now, more than I was beforehand.