Nursery calling about every little issue

[Abigail333]

I'm not sure if I'm being a bit oversensitive but my little is In a council nursery- from first application there has been issues, forms being lost, wrong start dates and we are receiving weekly calls about "issues"
I get if little was sick then I fully understand but little is perfect before nursery and I receive calls not even 10mins after drop off claiming they are sick or they are clingy and needs to go home or they cried at something and I need to pick them up.

I have to keep explaining to them that she is a clingy kid or that they has been absolutely perfect before nursery or they just wanting something that's why they are crying but they are so fast to make me Come get them.

Has anyone had a situation like this - my workplace is messed up because I need to keep swapping shifts around and its causing me so much stress

Same here. Ds (16mo) started in November and has been sent home every couple of days each week for a slightly high temp, or not joining in, etc.

Had to do a pcr each time he's been sent home, which is a job in itself to find a local test site. All negative except for the last one.

So now have to isolate ds.

If your little one has a raised temp or has been sick/coughing etc then I can understand them calling you to pick them up and of course getting a PCR test for any covid symptoms. Asking you to pick them up because they cried or were being clingy seems a bit off unless it’s extreme.

In your position I’d ask for a meeting with room leader and child’s key worker to look at how you can help little one to settle in and feel more comfortable there as it won’t be providing any consistency for f they keep getting picked up early due to not settling in.

Yeah that would annoy me tbh.
Children get clingy, they sometimes need a winge but I would hate a phone call to pick after everyone.
Tbh they should be doing things, or even asking you what can make your DC feel better not just sending her home as that won't help the situation at all.
As pp I think asking for a meeting is a good idea.
If that still fails, I'd move her tbh.

That's ridiculous. Thank God you have understanding employers.

Thanks so much everyone, I thought I was just being over dramatic. This is my first child so I don't know how the nursery operates and if minor Iconveniences means I need to pick up.

I am going to schedule a meeting as when discussing this with some parents, they mentioned that the nursery are understaffed and if there really is an issue then I want to work with them to fix it, but if this is in anyway Involved with their staffing issues, I wont be best pleased.

I feel terrible and a bad mum for not noticing when they call to say my little is sick but they were fine with me and when I collect them they are fine.

Yes I had this too with both local authority and a private nursery. In the end I’ve decided to stay home till dc go to primary. Cant be doing with the pressure and stress.
We get 30 hours free entitlement over three days but that’s just too long for them. The government want Mums to work and contribute to the economy and families need two incomes but it just not workable.

Can you try a private nursery? I’ve only ever been called for a injury & once for genuinely becoming ill during the day. They really don’t send them home for much. The thing is, kids do get ill constantly at nursery, it is a juggle!

As a woman, I want to work. It’s not stressful in my opinion most of the time. Pick a good nursery & you’ll be fine. My DD’s do/did 8am-5pm, 3 days a week. They are happy, lovely kids. The other two days are with me ❤️

Can you move to a private nursery - they're very geared up and realistic about working parents as that's why they exist! They don't sound to be doing much around settling in and supporting the child whilst there which is concerning?

Ours had very clear policies around sickness/high temps and DD only had 3.5 days off nursery in 3.75 years there, plus a couple of times we were rung in the afternoon as she'd got a temperature (the nursery would ring for permission to give Calpol, then take temp every ten mins, if it hadn't come down within an hour we had to collect - both times it was around 4.30pm anyway when they rang!).

Having a kid in nursery doesn't have to be stressful - we found it a great experience for both her and us.

Your child will settle even slower if they are never there and learn that if they cry you will be brought back. I used to be a nursery nurse and the very part time children were the hardest to settle (like one morning a week children) when they are still crying through the session months in we used to recommend they temporarily did more sessions to get used to it and then drop back down, they got the most out of it when they were there enough to feel relaxed.