Poor feedback from nursery/ 2 year old not settling

[Authentic2020]

My 2 year old son started nursery in August last year. I dont think he has ever fully settled.

Hed had a break from nursery for over 2 months due to pandemic but it's been quite a few weeks since he is back and he is still crying at drop off or saying "no, no" when I tell him we go to nursery today.
He goes 2 days a week.

We don't get much feedback from workers apart from he "had a good day, ate his lunch, didn't have a nap".

I am surprised they don't give feedback about his emotional wellbeing. It always feels very rushed. A couple of times I asked a question to find a bit more but didn't feel it was welcomed.

It's usually my boyfriend who picks him up and yesterday he asked (after being prompted by me ) if our son is settling quickly after drop off. Apparently he is usually unsettled till mid morning and happier afterwards.

On two occasions he had a scratch on his face. One was quite bad on his cheek - it looked a bit like a fingernail scratch and it was bloody. My boyfriend was told our son did it to himself with a jigsaw. My partner didn't ask more questions but said that after some reflection he had some doubts about it.

I am planning to arrange a phone call with his key worker next week but I am a bit dissapointed by poor feedback although my understanding is this is partly because of lockdown.

Is every nursery like this? Most people I spoke to are happy with this nursery although one mum expressed similar concerns.

I think a bit of whining at drop off is normal at 2, especially with 2 days rather than 3+ as it will take them longer to get used to it. My DD does 2 afternoons and she cried the first couple of weeks at drop off then again for a couple of weeks after her baby sister was born as she didn't want to leave the baby. Shes usually absolutely fine as soon as the door closes but if she is unhappy at all they do let me know and the one time she wasn't settling at all (first day back after baby) they called to let me know as it was so unusual and I collected her an hour early. To be honest though most parents probably wouldn't welcome that - when I was working I couldn't have come and collected her just because she was a bit grumpy (obviously different if she was inconsolable but thats never happened). Nurseries are so so busy and their focus is on the kids not the parents so maybe just be more explicit that you're worried about how happy he is there and ask for what feedback you want.

Thanks for your reply @ShinyGreenElephant

You are right nurseries are busy.
My son is doing a bit better and we were told that last couple of times he settled quickly.

I think I need to relax a bit more, I can be a bit neurotic sometimes.

I think that it’s reasonable to expect more feedback. Not neurotic at all. Two of mine were upset starting nursery and they would always give me a call to let me know that they had settled and what they were doing.