If I'm overreacting nursery staff manners?

[Marinight]

My 3,5 year old son's been attending nursery for 2 months and just got over the adaptation period.
The situation is as follows. Children and the teacher were sitting in a circle on a carpet listening to a book the teacher reading. I was standing by the nursery door ready to collect my kid. My son's seen me through the glass window in a door and began waving to me excitedly. Probably it was a little bit distraction and disturbing listening of the other children in a circle. And then the teacher roughly dragged my son for his arm to get him sat beside her and distract his attention off me.
Was it inappropriate in manner staff's treatment of a child and I should talk to the Head of Department or if I am overreacting and it's normal in educational system?
Thank you.

No, she shouldn't be dragging him around by his arm, or any other part of his anatomy. You can complain about that.

Nope. That's not normal. What is normal,is for your little one to be excited to see you and want to go straight to you.
Were you exceptionally early? Why on earth would they want to keep him there if you're ready to collect him, I just don't understand the logic here. It sounds very odd, and if you're not comfortable with the way that they behaved then I would certainly be wanting to discuss the situation with a manager.

No that is definitely not normal. I would not appreciate my son being handled like that. I've picked my children up in the middle of stories multiple times and it's always fine. If the staff have a problem with this they should speak to you not take it out on your DS. If they were rough with him I would bring it up with management at once.

I wonder if there is any way you could've mistaken the situation and perhaps she grabbed him to steady him as he jumped up?

Thank you. I was 5-7 min before collecting time and was fuming watching this situation.

That's nothing to do with manners. Nothing whatsoever.

Obviously dragging a child about by their arm isn't acceptable and needs to be brought up on Monday morning.

It's use of unnecessary force not manners.

Definitely no dragging is ever acceptable! Did your son look distressed- what did you do?

I remember this happening when I was in primary school and it scared the shit out of me so I would absolutely say something! You don’t want your poor child being punished for just simply being excited to see his own parent

No, it's not ok to drag him or be rough in anyway. However, depending on the collection arrangements at the nursery it wasn't fair for you to peer through the window and distract the children if it's not time for you to come in yet. Doesn't excuse the teachers behaviour but really isn't helpful. No little one would be able to wait once they have seen you, either come in and get them or wait out of sight.

Staff by themselves let parents come to this intermediate entrance after the main gates for waiting proper collection time. I'm feeling definetely faulty for my peeking through the door but I didn't expect in such a strict manner managing my little child's behavior.

Holy shit! No that's not OK!

Thank you for your replies, dear ladies! Definitely have a talk with a manager on Monday.

They shouldn’t have pulled his arm, but you peeking in causes all sorts of disruption - your son jumps up, the other children are distracted/excited - they want to go and see if their parents are there too. The more sensitive children are upset by the disturbance and noise. Other children were enjoying the singing/story and now it’s been interrupted. If you want a staff member to go and bring your son to you if you need to leave, fair enough. Otherwise parents ‘peeking in’ is extremely irritating and unfair.

She shouldn’t have dragged him at all and I would mention that. It sounds like a pre school type setting in which case it is normal for parents to wait for collection time and they do like the children to start to get used to sitting and listening at carpet time. I could understand that she wanted to get his attention back to the story but there was no need to drag him about.