Ofsted complaint of childcare provision

[lottieleo]

My DS is due to start nursery next week. They had a poor ofsted 5 years ago which I asked about and was reassured there has been a whole revamp of staff including management (part of a regional nursery group) with their recent ofsted "good" last year.
However now I'm panicking as there's been a complaint. The report says the nursery informed them of a incident, followed by a concern received from a parent.
"This notification means that the provider met their legal responsibility as set out in the early years foundation stage welfare requirements to notify Ofsted of a significant event.
The provider had taken appropriate action to prevent the situation occurring in the future."

I have little knowledge of how child care providers work in regards to these things. So am I right to be so worried

It just means they told ofsted something happened as required and they are dealing with it as appropriate.

A significant event is a broken bone, hospital admission, child needing painkillers more than calpol and dislocation.
There are a lot worse reasons you need to alert Ofsted so it depends on what the event was, you can always ask your setting without asking for specifics

The setting is usually able to give you further information. Ofsted will usually publish a compliance letter if they've had to take regional action (an inspector will have been in touch and possibly carried out a visit) to ensure that a serious incident has been dealt with appropriately and the necessary steps have been taken so it doesn't happen again. It isn't likely that they'd visit following a notification of a broken bone or needing to administer medication, but previous inspection history and compliance history is taken into consideration when they decide what steps to take next.

I wouldn't be worried. It says that steps have been taken to ensure that it won't happen again.