My LG who is 21 months started nursery a few weeks ago (1 day a week). She has had three short settling in sessions. We were told who her key worker was going to be and on the first day the key worker came to get her from the front door. She had only met her briefly before so was a bit wary. Ever since then it has been a different person who had picked her up from the front door in the morning drop off( 5 different people) only a couple my LG has seen briefly before. So my question is what should the key worker be doing if not picking her up from the front and settling her in? I get a report at the end of the day but basically that is a cut and paste of what the group have done, not how my LG has been. I don't see the key worker at the end of the day either. Is this normal?!
I have picked my LG up twice now and both times I could hear her crying (not like her). Last time I was told she was crying because she's just bumped her head but I got no head bump form or anything, I had to press (not the key worker but the person who brought her to the front door) how she bumped her head and where. They told me she had bumped the back of her head but later she had a red mark on the front of her head which makes me think they didn't see it happen.
Aghhh- not sure if I'm being over cautious but I expected a closer key working role it's my LG to feel safe, a report on a head bump and more info on the day. The head bump
And crying wasn't mentioned at all in the daily report btw.
Any thoughts on if all of this is normal?